Workday Technical Services Lead

VirtualResource (VR) is a boutique consultancy supporting companies to maintain and optimise their HR system - Workday - by providing remote based resources to supplement their existing maintenance organisation team. As a VR project manager you will join an exiting portfolio of projects across multiple large global organisations.

We are looking for a Workday Technical Services Lead to define, build, and scale our technical capability within the Workday practice. This is a strategic leadership role focused on AI-driven innovation, platform extensibility, and next-generation Workday technologies.

You will lead the technical vision across integrations, security, data, and Workday AI, ensuring delivery excellence while shaping future-ready solutions. Acting as a trusted advisor to clients and internal stakeholders, you will drive innovation, build high-performing teams, and position the practice at the forefront of Workday and AI advancements.

• →

  Define and execute the Workday technical strategy, driving AI-enabled innovation, automation, and emerging technologies

• →

  Establish and evolve the roadmap across Workday AI, Extend, Prism Analytics, and integrations

• →

  Provide architectural oversight for implementations and AMS, ensuring best practice, security, and high-quality delivery

• →

  Champion standardisation, automation, and scalable frameworks/accelerators

• →

  Advise clients on adopting Workday AI, analytics, and advanced platform capabilities

• →

  Drive innovation through Extend, AI-enhanced solutions, and enterprise integrations

• →

  Build, mentor, and grow a high-performing technical team and capability

• →

  Act as a trusted advisor to clients, supporting architecture discussions, pre-sales, and solution design

• →

  Translate complex technical concepts into clear insights for senior stakeholders

• →

  Strengthen the Workday partnership and stay ahead of platform innovations and industry trends

As a member of the VR team, you will have the flexibility to manage your own day, as long as you meet your set objectives and client demands. Often your team will be a mix of on-site and remote based members who will connect using IM, video calls and an online ticketing system. Good communication skills and time management is essential for this role.

Our roles are remotely based, meaning you will be working from your home office, connecting with your client and team on a daily basis.

To be successful in this type of environment, you will need to have the ability to communicate effectively (in English) with cross-functional teams, explain complex concepts in easy, understandable terms and proactively drive process improvements. You will need to be comfortable with video calls and be proactive in keeping communication channels open with your client and team.

• Extensive hands-on experience with Workday integrations (Studio, EIB, PECI, Core Connectors), reporting, and security

• Proven experience embedding AI or automation into Workday or enterprise systems

• Strong track record leading technical teams in Workday implementations or AMS

• Deep understanding of Workday architecture and cross-functional dependencies

• Experience in integration design and business process alignment

• Strong ERP knowledge and understanding of enterprise system concepts

• Excellent stakeholder management and client-facing communication skills

• Ability to translate complex technical concepts for senior audiences

• Strong problem-solving mindset with both analytical and creative thinking

• Experience mentoring teams and developing junior consultants

• Proficiency with tools such as Excel, Visio, MS Project, and PowerPoint

• Bachelor’s degree in Computer Science or a related field

• Workday certifications (Integrations, Studio, Extend)

• Knowledge of AI technologies (LLMs, APIs, automation platforms)

• Experience with Workday Prism Analytics and Extend

• Exposure to enterprise AI integration strategies

• Experience contributing to innovation, accelerators, or reusable frameworks

  As this is a remote role, you can be based anywhere in South Africa, UK or EU so long as you are authorised to work in the country you reside in without the need for visa sponsorship now or in the future.