Case Manager (Greater Boston)

Vitra Health is a mission-driven healthcare organization committed to improving the quality of life for individuals and families across Massachusetts. Through innovative home- and community-based services, Vitra supports aging adults, people with disabilities, and individuals with complex care needs— supported by a Nurse, and Case Manager, Vitra ensures clients receive compassionate, personalized, and dignified care.

As a Case Manager, you will provide nonclinical support, educating clients and caregivers in areas including health maintenance and preventative measures, assisting in healthcare management navigation, and accessing community support. If you are someone passionate about advocating for your clients and facilitating the success of clients remaining safely in their homes, we encourage you to apply today!

• →Complete intake and annual assessment and admission visits with nursing.
• →Complete monthly, in-home visits, caregiver education and assess psychosocial and environmental changes.
• →Conduct semi-annual visits, reviewing and updating existing plan of care and corresponding goals with nursing, assessing qualified setting, reviewing caregiver communication tools.
• →Assist with obtaining information and accessing other healthcare and community services.
• →Participate in multidisciplinary care plan creation and review and discharge planning.
• →Address concerns regarding environment and any changes in psychosocial status.
• →Participate in multidisciplinary team meetings and work collaboratively to address client needs.
• →Complete all required documentation per regulation and communicate. professionally with client, PCP and other healthcare providers when necessary.
• →Perform other duties within the scope of practice as assigned by management.
• →Performs other duties as assigned
• →Fosters a culture of customer service and commitment to quality care.
• →Serves as a brand ambassador for Vitra reflecting our mission and values.

• Office-based work in a clean well-lit environment with fluctuating temperatures near others.
• Client-facing field staff and community liaisons require frequent travel to client homes or community settings; ability to drive safely; work in client homes may involve varying temperatures, odors, allergens, pets, and other environmental factors.
• Requires substantial periods of repetitive work utilizing a computer, monitor, keyboard, and mouse.
• Requires lifting and carrying equipment and supplies weighing up to 35 pounds; requires pushing and pulling equipment and supplies weighing up to 35 pounds; requires walking and standing; requires frequent sitting more than 75% of the workday; requires the ability to negotiate stairs; requires visual acuity and manual dexterity to operate equipment.