Technical Consultant (iOS)

Summary of Role

V-Key is an internationally acclaimed software-based digital security company headquartered in Singapore and founded in 2011. Its pioneering mobile technology powers ultra-high-security solutions for digital identity, authentication, authorization for major banks, payment gateways, and government agencies.

We are also the inventor of V-OS, the world’s first and only true patented virtual secure element that uses advanced cryptographic and cybersecurity protections to comply with standards previously reserved only for expensive hardware solutions. It supports a wide range of use cases, including digital banking, national digital identity, digital tokens, Smart Nation, Card- less ATM withdrawals, and Mobile Document Signing.

We are looking for an iOS Consultant as part of Customer Success and Support Department with the primary focus on ensuring customers’ ability to integrate and operate/maintain V-Key solution on iOS application.

Duties and Responsibilities

• Design, implement, and maintain cryptographic solutions, including integration and customization of Hardware Security Modules (HSMs) to provide secure cryptographic services.
• Working together with Technical Support Team and Cross-Functional teams to troubleshoot incident, problem and change management to ensure all reported issues are resolved as per pre-defined SLA.
• Create and maintain API Bridge solution between V-Key SDK and cross-platform (i.e. Flutter, React Native, Cordova…).
• Managing V-Key Diagnostic Application including maintain, update application regularly.
• Participate in the project with customer to support the integration of V-Key solution.
• Provide on call/remote support outside regular business hours as and when required.

Requirements

• Bachelor’s degree or equivalent background
• Minimum 3 years of experience in iOS Mobile Development (Objective-C, Swift)
• Experience working with iOS frameworks such as Core Data, Core Graphics, Push Notification and Network
• Experience with offline storage, threading, and performance tuning
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle
• Experience working with cross‑platform mobile development using Flutter and React Native
• Experience with Android development would be a huge plus for this role.

Soft skills

• Able to handle pressures while working on high priority/critical incidents
• Work in a team environment
• Be smart, driven, curious, and empathetic support member
• Love to work with multi-national customers
• Good at interpersonal communication with strong verbal / written English skills
• Experience in a customer-facing role within a high-tech industry, ideally with direct exposure to troubleshooting technical issues
• Willing to work beyond business hours as and when required (Overtime benefit will be provided)
• Willing to travel oversea to work at customers’ site as required.