DGM - Portfolio Governance & Delivery Manager

## Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture ## About this Role We are seeking a highly experienced portfolio governance and delivery professional to lead the planning, governance, prioritisation and execution oversight of the Talent, Learning & Capability portfolio. This role ensures strategic priorities are translated into a measurable, well-governed and value-driven portfolio of initiatives across a complex global environment. You will provide a single view of portfolio performance by integrating demand, resources, risks, dependencies, investment, adoption and benefits. Working closely with HR Shared Services (HRSS), Centres of Excellence, Finance, Technology and business stakeholders, you will enable informed decision-making, improve delivery confidence and ensure initiatives achieve intended business outcomes. ## What you’ll do Establish and lead portfolio governance frameworks, integrated planning cycles and a unified portfolio roadmap aligned to Talent, Learning & Capability strategy.Manage demand intake processes and facilitate transparent prioritisation based on business value, urgency, capacity, dependencies, affordability and risk.Provide governance forums with evidence-based recommendations and decision-ready insights.Define and maintain programme and project governance standards, assurance processes, stage gates and delivery controls.Oversee portfolio-wide risk, issue, dependency and decision management, ensuring clear ownership and effective escalation.Develop portfolio standards for stakeholder engagement, communications, change management and adoption measurement.Provide portfolio-level oversight of Talent, Learning & Capability activities delivered through HR Shared Services.Establish effective operating interfaces and governance disciplines across HRSS, ensuring visibility of service commitments, risks, impacts and dependencies.Use service insights, stakeholder feedback and performance data to identify opportunities for simplification and continuous improvement.Govern benefits realisation, executive reporting, performance dashboards and portfolio data quality.Oversee portfolio investment reporting and supplier or contract governance where formal authority exists.Apply analytics and responsible AI practices to strengthen portfolio insight, reporting quality and decision-making.Drive continuous improvement initiatives, lessons learned and operational efficiency across the portfolio ## Who you are Extensive experience in portfolio, programme and delivery governance within large-scale global or multi-business transformation environments.Deep understanding of portfolio management, change management, governance, risk management, benefits realisation and delivery assurance practices.Demonstrated experience managing dependencies between strategic HR functions and shared services or operational delivery organisations.Strong capability in executive reporting, stakeholder engagement and influencing senior leaders across multiple functions.Experience working with Finance, Procurement, Communications, Technology, Data teams and professional Centres of Excellence.Advanced ability to integrate strategy, demand, capacity, investment and dependencies into a coherent portfolio view.Skilled in governance design, decision management, prioritisation and portfolio assurance.Strong analytical capability with experience using data and responsible AI approaches to support decision-making.Relevant portfolio, programme, project, change management or risk management qualification, or equivalent professional experience.Experience within people, HR, learning or workforce transformation portfolios would be advantageous ### Key Skills Technical Skills * Portfolio Management * Programme and Delivery Governance * HR Shared Services Portfolio Governance * Benefits Realisation * Risk and Decision Management * Executive Reporting and Data Visualisation * Responsible AI for Portfolio Insight Professional Skills * Strategic Planning * Commercial Acumen * Executive Communication * Facilitation * Stakeholder Influence * Judgement and Decision-Making * Constructive Challenge * Change Leadership * Matrix Collaboration * Resilience * Continuous Improvement * Delivery Excellence ## Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. ## What's in it for you Opportunity to shape the strategic direction and delivery of a global Talent, Learning & Capability portfolio.Exposure to senior leadership and enterprise-level decision-making forums.Experience influencing large-scale transformation initiatives across multiple geographies and functions.Opportunity to drive measurable people, capability and business outcomes.Involvement in advancing data-driven governance and responsible AI adoption within portfolio management.Collaborative international working environment with significant stakeholder engagement opportunities. ## What skills you will learn Enterprise portfolio governance and strategic prioritisation.Advanced stakeholder and executive relationship management.Benefits realisation and value-management methodologies.HR Shared Services governance and operating model integration.Responsible AI application within portfolio and performance management.Advanced portfolio analytics, data storytelling and executive reporting.Large-scale transformation governance across global organisations.Cross-functional leadership and change adoption practices. ## VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. ## Join Us At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. ## Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA ## Follow us on social media LinkedIn: https://www.linkedin.com/company/vois/ Facebook: https://www.facebook.com/voisglobal Instagram: https://www.instagram.com/voisglobal/