Linux Infrastructure Administrator - VOIS

## Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture ## About this Role We are seeking an experienced Linux Infrastructure Administrator to join the DCOPS Linux Operations team in Pune. You will provide advanced technical support across Linux infrastructure, diagnose complex hardware and operating-system issues, and manage incidents, service requests and changes within agreed service-level commitments. As a senior technical authority within the team, you will lead complex troubleshooting, root-cause analysis and permanent remediation. You will also support critical incidents, contribute to infrastructure maintenance and migrations, improve technical standards, and help optimise Linux services through automation and architectural enhancements. The position includes on-call responsibilities as part of a 24x7 support model. ## What you will do * Provide technical support for Linux infrastructure and resolve complex hardware and operating-system issues. * Administer and troubleshoot RHEL Linux and Oracle Linux environments. * Manage server-related incidents, service requests and change requests within defined service-level commitments. * Act as a senior technical authority and provide guidance on complex operational issues. * Lead advanced troubleshooting, root-cause analysis and the implementation of permanent fixes. * Support P1 and P2 incidents, major service outages and performance-related issues. * Perform Linux infrastructure maintenance and migration activities. * Recommend improvements that enhance platform stability, service performance and operational efficiency. * Define and improve technical standards, standard operating procedures and best practices. * Mentor L1 and L2 teams and provide technical guidance. * Collaborate across products, vendors and geographical locations to develop effective solutions. * Contribute to architectural improvements, automation design and optimisation initiatives. * Participate in an on-call rota to support 24x7 operations. ## Who you are * You have strong knowledge of RHEL Linux and Oracle Linux administration. * You have practical experience diagnosing and resolving Linux hardware, operating-system and performance issues. * You understand enterprise incident, service-request and change-management processes. * You can lead complex troubleshooting and structured root-cause analysis. * You have experience supporting business-critical P1 and P2 incidents and major outages. * You can develop permanent fixes and recommend improvements to platform stability and performance. * You have knowledge of Veritas Cluster Server, DRCC and Microsoft Azure. * You can create and improve technical standards, operating procedures and best practices. * You can guide and mentor L1 and L2 technical teams. * You work effectively with cross-functional teams, vendors and colleagues across different geographical locations. * You communicate clearly and apply open-minded, solution-oriented thinking. * You are comfortable participating in an on-call rota within a 24x7 operational support environment. ## Not a Perfect Fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. ## What’s in it for you * An opportunity to work with enterprise-scale Linux infrastructure in a business-critical data-centre operations environment. * Exposure to RHEL Linux, Oracle Linux, Veritas Cluster Server, DRCC and Microsoft Azure. * Opportunities to lead complex troubleshooting, critical-incident resolution and root-cause analysis. * Scope to influence technical standards, operating procedures, automation and infrastructure optimisation. * Experience collaborating with product teams, vendors and colleagues across multiple geographical locations. * Opportunities to mentor technical colleagues and develop deeper technical leadership capabilities. ## What skills you will learn * Advanced troubleshooting across enterprise Linux platforms. * Structured management of critical incidents, major outages and performance issues. * Root-cause analysis and the design of sustainable corrective actions. * Linux infrastructure maintenance and migration planning. * Automation design and operational optimisation. * Development of technical standards, best practices and standard operating procedures. * Cross-functional and vendor collaboration in a distributed operational environment. * Technical mentoring and knowledge-sharing across L1 and L2 support teams. * Broader integration knowledge across Linux, clustering, disaster-recovery and cloud technologies. ## VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. ## Join Us At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. ## Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.” #JDEnhancedByTARA ## Follow us on social media and #StayConnected * LinkedIn * Facebook * Instagram * Chat with our employees to learn more about our projects