Software D2C Manager

## Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture ## About this Role We are seeking a software cost and technology specialist to join the Design to Cost team within Direct‑to‑Consumer (D2C). This role focuses on end‑to‑end software and service cost analysis, supporting commercial decision‑making, supplier negotiations, and steering committee outcomes. You will work closely with Supply Chain Management and Group Technology stakeholders, translating technical software requirements into robust, bottom‑up cost models that drive transparency, efficiency, and value. ## What you’ll do * Conduct end‑to‑end software and service should‑cost analyses by identifying, assessing, and modelling key cost drivers. * Define and size software technical specifications, assessing requirement quality and maturity. * Perform function point analysis and process mapping to identify inefficiencies and optimisation opportunities. * Build clean‑sheet cost models covering software delivery, testing, implementation, and nearshore or field‑based service support. * Register savings opportunities, set cost‑reduction ambitions, and support steering committee decisions in tender processes. * Act as a subject matter expert in supplier negotiations, working alongside Category Managers to achieve best‑in‑class commercial outcomes. ## Who you are * Degree‑qualified in Software Engineering, Computer Science, Software Development, or a related discipline. * Experienced in software functionality, application development concepts, and Agile delivery approaches. * Technically fluent, with the ability to understand software architectures, cost drivers, and service delivery models without needing to code. * Comfortable engaging with diverse stakeholders and presenting complex technical topics to non‑technical audiences, including senior leaders. * Analytical, structured, and pragmatic, with strong problem‑solving capability and a continuous‑improvement mindset. It would be an advantage to have experience in software testing and quality processes, clean‑sheet costing, function point analysis (e.g. COSMIC or IFPUG), cloud economics, FinOps principles, Lean or Six Sigma methodologies, or technology consulting environments. ## Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. ## What's in it for you * Exposure to high‑impact, global sourcing and technology cost‑optimisation initiatives. * The opportunity to influence major commercial decisions within a leading international organisation. * Collaboration with cross‑functional experts across technology, supply chain, and procurement. * A role that values curiosity, independent thinking, and continuous improvement. ## What skills you will learn * Advanced software and service cost modelling techniques. * Practical application of function point analysis and clean‑sheet costing. * Commercial negotiation support within complex, matrix organisations. * Stakeholder engagement across global technology and procurement communities. ## VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. ## Join Us At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. * * * ### Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA * * * ### Follow us on social media and #StayConnected * VOIS on LinkedIn * VOIS on Facebook * VOIS on Instagram