VodafoneThree - Governance Lead - Comms & Engagement

## Location: Newbury \+ Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week – Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. ## Who We Are We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today. We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone. We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started. Join our UK Networks team, where we’re continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen – simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers. ## What you’ll do The Networks Communications & Engagement Manager is responsible for developing and delivering the communications, engagement and change agenda across the Networks organisation. The role will also provide specific CNO Business Manager support on key topics. The role exists to strengthen organisational effectiveness, support strategic transformation, create the Networks Brand through communications, enhance employee engagement and ensure that colleagues understand, support and actively contribute to Networks priorities and objectives. Working closely with the Networks Leadership Team, HR, PMO and delivery teams, the role manages Networks internal and external communication (across VodafoneThree), creates clarity, alignment and engagement across a complex delivery environment. The role combines strategic communications, stakeholder engagement, organisational health and change management initiatives to help build a high-performing, delivery-focused organisation. * Develop and lead the Networks communications, engagement and organisational culture strategy, ensuring alignment with business priorities and transformation objectives. Align closely with the Campaigns team and Vodafone Group and Business units across VodafoneThree to ensure Networks information feeds support wider marketing * Act as the trusted communications and engagement partner to the Networks Leadership Team, providing strategic counsel on employee engagement, communications and organisational effectiveness. * Champion the profile and reputation of Networks by identifying, shaping and promoting success stories that showcase the impact of our people, technology and delivery achievements, translating complex technical outcomes into compelling narratives for senior leaders and key stakeholder audiences. * Create and govern the Networks communications framework, including leadership communications, strategic campaigns, key events and annual communications planning. * Design, own and manage the NW Celebrate+ process to ensure colleagues are fully recognised and own the associated communication wrap * Be the responsible owner for the organisation and management of the Networks All Hands events. This includes agenda creation, coordination of content, logistics and event management * Lead the design, delivery and continuous improvement of employee engagement plan and initiatives, including survey action plans, recognition programmes and organisational health activities. * Establish and track engagement, communications and organisational health metrics, providing actionable insights and recommendations to improve performance, culture and employee experience. * Drive continuous improvement and the adoption of best practice across communications, engagement and change management to support a high-performing, delivery-focused Networks organization. ## Who you are * Significant experience in internal communications, employee engagement, organisational development and/or change management within a large, complex organisation. * Proven ability to develop and deliver strategic communications and engagement plans that support business priorities, cultural transformation and organisational performance. * Strong storytelling and content development skills, with the ability to translate complex technical, operational and programme delivery outcomes into compelling narratives for executive, employee and external audiences. * Demonstrated experience partnering with senior leaders, providing trusted advice and influencing decision-making across multiple stakeholder groups. * Experience leading employee engagement initiatives and translating survey insights, organisational health metrics and feedback into measurable improvement actions. * Strong stakeholder management and relationship-building skills, with the ability to establish credibility and influence across diverse business functions and leadership levels. * Proven experience supporting large-scale transformation, organisational change and adoption initiatives, including communications planning, stakeholder engagement and change impact management. * Excellent analytical, written, verbal and presentation skills, with the ability to synthesise information, generate insights and communicate with clarity, confidence and impact Worried that you don’t meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. ## What we offer We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/reasonable-adjustments/) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you. ## #VodafoneThree #LI-Hybrid