Behavioral Health Technician (Part-time)

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Resident Support, Supervision & Communication

• Provide direct support, supervision, and safety monitoring to residents per program policy.
• Assist residents with daily routines, treatment plans, and program schedules; encourage participation in treatment, recovery, and community activities.
• Use trauma-informed approaches to provide structure, encouragement, and redirection while maintaining professional boundaries and resident dignity.
• Observe residents for behavioral, emotional, or physical changes; promptly report concerns (e.g.,
• self-harm, suicidal statements, aggression, substance use, medical issues) to appropriate clinical or nursing staff.
• Communicate effectively during shift changes and with the treatment team to ensure continuity of care.

Crisis Response & Documentation

• Respond to behavioral/emotional crises using approved de-escalation and trauma-informed interventions, within the scope of training and role; escalate to nursing, clinical, or leadership staff as needed.
• Complete accurate, timely, and objective documentation, including shift notes, incident reports, and wellness participation records, in the organization's EMR system (Alleva EMR experience preferred).
• Maintain resident confidentiality and correct documentation errors per policy.

Transportation

• May transport residents to appointments and program activities; must maintain a valid driver's license, follow traffic laws and safety procedures, and avoid distracted driving.

Confidentiality & Professional Boundaries

• Access and discuss resident information only as necessary for assigned duties; maintain appropriate physical and professional boundaries at all times.
• Immediately report suspected privacy, confidentiality, or boundary violations.

QUALIFICATIONS:

Required Education & Experience

• 21 years of age or older.
• High School Diploma or equivalent
• Must be legally authorized to work in the United States; employment is contingent upon successful completion of Form I-9 and E-Verify verification.
• At least one year of experience in face-to-face, client-based interaction work, or other relevant experience.

Preferred Experience

• Behavioral health residential, substance use, or trauma-affected population experience.
• Experience with Alleva EMR and behavioral health documentation.
• Required Certificates, Licenses & Clearances
• Current CPR and First Aid certification or ability to obtain within 30 days of hire; TB screening as required.
• Three year motor vehicle record that meets our requirements and current valid driver's license.
• Valid Arizona Fingerprint Clearance Card and required background/exclusion clearances.

Language, Reasoning & Computer Skills

• Ability to read and comprehend policies, procedures, and correspondence; write clear, objective, professional documentation; and communicate effectively in one-on-one and group settings.
• Ability to apply common-sense reasoning to routine and unexpected situations, recognize safety concerns, and identify when a resident's needs exceed the employee's training or role.
• Basic proficiency with electronic medical record systems, word-processing and spreadsheet software, and email (Alleva EMR experience preferred).
• Basic mathematical ability, including addition, subtraction, multiplication, division, percentages, and measurement.

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS:

• This role operates in a behavioral health residential treatment setting requiring adaptability, professionalism, and consistent adherence to safety protocols, including interactions with residents experiencing emotional distress, trauma responses, or psychiatric symptoms.
• Shifts may include days, evenings, nights, weekends, holidays, and overtime, subject to change based on program needs.
• The employee regularly sits, speaks, and listens; frequently stands, walks, reaches, and occasionally climbs, stoops, kneels, or bends.
• Must be able to frequently lift/move up to approximately 20 pounds and possess close, distance, and peripheral vision.

PROFESSIONAL CONDUCT:

• Maintain professional boundaries and resident confidentiality at all times.
• Never represent oneself as a therapist, nurse, physician, or other licensed professional unless separately credentialed and authorized.
• Promptly seek assistance when a resident's needs exceed the employee's training, certification, or assigned role.
• Sound judgment, effective communication, and the ability to provide respectful, judgment-free, trauma-informed care.

For more information regarding Seven Arrows Recovery, we invite you to browse the website.

Please see the link below:

https://sevenarrowsrecoveryarizona.com/