Associate IT Consultant, Mobility Services and Integrated Communications (Local / Onsite)

United States·Nashvillemid

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Quick Summary

Overview

Discover Vanderbilt Health: With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system.

Technical Tools

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VUMC IT Mobility Services

The Associate IT Consultant- Mobility Services and Integrated Communications (MoSAIC) executes tasks for programs that govern the use and security of mobile devices in both clinical and non-clinical environments. Provides professional support for mobile devices and technical project coordination for basic and moderately complex projects. The Associate IT Consultant may interact with clinical department leaders within the organization.

Responsibilities

~2 min read

→Collaborate with other VUMC departments to identify the right mobility solution to fit the requirements.
→Manage Push to Talk admin system maintenance and phone warranty replacement process
→Participate in troubleshooting and resolving of complex issues.
→Maintain customer and service provider/supply chain relationships.
→Coordinate support with multiple teams across multiple mobile platforms
→The responsibilities listed are a general overview of the position and other duties may be assigned.

Supporting Colleagues: - Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues priorities, working styles and develops relationships across areas. - Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service. - Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns to supervisors in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards.- Ensures Continuous Improvement: Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively :- Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation: - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.- Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Requirements

~1 min read

Healthcare experience preferred
Excellent critical thinking skills required
Ability to work in a dynamic environment
High level of resourcefulness
Excellent problem-solver
Excellent Microsoft Suite skills (Word, Excel, PowerPoint)
Excellent writing and editing skills
Excellent oral communication skills
Excellent organizational skills
Excellent time-management skills
Excellent interpersonal skills

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

Less than 1 year

Education:

Bachelor's

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

Quality Management (Fundamental Awareness): Understands the goal of increasing organizational productivity and individual performance by making the products and services within your work assignments more efficient and more effective. Demonstrates quality management practices on the job which result in superior products and services delivered.
Managing Change (Novice): Demonstrates the ability to adapt well to changes in work assignments, policies, procedures and reorganizations without a loss in productivity. Is openly supportive of reasonable changes which are determined to be good for the product, service and organization. Takes a rational approach to change but is willing to question changes while suggesting alternatives. Gets all the facts before reacting to change. Has put together a plan for personal and professional development for purposes of growth.
Planning and Organizing (Fundamental Awareness): Demonstrates ability to anticipate basic resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work for own assignments and responsibilities. Appropriately matches equipment, and capital resources to task demands. Prepares and presents clear and accurate status reports on projects and assignments.
Resource Management (Fundamental Awareness): Has participated in the staffing of a functional unit, including the interviewing of candidates. Assigned tasks to one or more staff members. Helped identify the resources required to meet unit objectives

About the Department:

VUMC IT

VUMC IT provides hardware, software and service solutions for the entire Medical Center. With over 40,000 workstations in the Medical Center, our teams can assist not only with hardware support, but also software and application support and services to enhance security and protection of your information.