Epic IT Trainer (eStar/Epic Clinical Training) - Term Position - Remote

eStar Training Delivery

The Epic IT Trainer is responsible for delivering engaging, effective training programs for newly hired clinical staff using Epic eStar and related Epic applications. This role serves as a key member of the training team, facilitating both virtual and instructor-led learning experiences for nurses, care partners, physicians, advanced practice providers, and other clinical staff. The trainer will manage all aspects of the training process, including course preparation, facilitation, learner engagement, attendance tracking, assessments, and post-training support.

This individual will spend the majority of their time delivering Epic training classes, supporting learner success, maintaining training records, and continuously expanding their expertise across multiple Epic applications. Success in this role requires strong presentation skills, knowledge of adult learning principles, adaptability, and the ability to effectively train diverse healthcare audiences in both virtual and classroom environments.

This is a Term position, lasting between six months and one year. *

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Preferred Skills and Experience

• Experience delivering instructor-led training.
• Experience facilitating virtual training sessions.
• Strong presentation and communication skills.
• Experience using Microsoft Teams or similar virtual training platforms.
• Working knowledge of Adult Learning Theory and instructional best practices.
• Strong organizational and administrative skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Flexibility and adaptability when supporting changing training needs.

Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.