~4h ago

Pediatric Hearing and Speech Technician

United States·Nashvillemid

Other

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Quick Summary

Key Responsibilities

Enjoy working with children and families Are dependable, organized,

Technical Tools

Other

Audiology - Pediatric Admin Support

JOB SUMMARY
Supports patient care while recognizing situations in which support is needed with minimal guidance. Maintains and prepares supplies and equipment, materials and/or information development. Identifies needs and develops strategies to meet needs in the areas of environment of care, safety, quality improvements, communication, and innovation to support patient and staff needs and satisfaction.

Join Vanderbilt Health's Pediatric Audiology team in a hands-on role supporting children and families throughout their hearing care journey. Every day, you'll help create a welcoming experience while contributing to care that can make a lasting difference in a child's ability to learn, communicate, and connect with the world around them.

As a Hearing and Speech Technician, you'll partner closely with Audiologists to prepare patients for hearing evaluations, assist during diagnostic testing, coordinate scheduling activities, and support efficient clinic operations.

This unique role combines direct patient interaction with administrative responsibilities and is ideal for someone who enjoys working with children, building relationships with families, and providing exceptional customer service in a healthcare setting.

Responsibilities

~2 min read

→Assist Audiologists during pediatric hearing evaluations and related procedures
→Prepare patients and families for appointments and testing activities
→Escort patients and maintain efficient clinic flow
→Set up, clean, and organize testing rooms and equipment
→Schedule appointments and coordinate follow-up visits
→Maintain accurate patient and scheduling information in electronic systems
→Answer patient and family questions regarding appointments and clinic processes
→Support daily clinic operations and team workflow
→Provide a welcoming, compassionate experience for patients and families

Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

You may be a great fit if you:

Enjoy working with children and families
Are dependable, organized, and detail-oriented
Communicate professionally and compassionately
Like balancing patient interaction with administrative tasks
Enjoy supporting healthcare teams behind the scenes
Want to contribute to patient care in a non-licensed role

Requirements

~1 min read

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level :

3 years

Education:

High School Diploma or GED

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

High School Diploma or GED
Strong customer service and communication skills
Basic computer skills
Ability to work effectively with patients, families, and healthcare team members
Ability to multitask and work in a fast-paced environment

Nice to Have

~1 min read

Experience in healthcare, education, childcare, rehabilitation, or customer service settings
Experience scheduling appointments or coordinating services
Experience as a Medical Assistant, Patient Care Technician, Rehabilitation Technician, Clinical Assistant, Care Partner, or similar support role
Associate's degree or college coursework preferred but not required

Comprehensive onboarding and role-specific training will be provided. Prior audiology experience is not required.