Holidays Associate

Job Objective Curating, promoting and selling experiences in destination travel management, tour activities, managing and implementing strategies for destination development via sales and marketing. Job Description Providing advisory on holiday destinations. Developing a monthly and annual calendar of destinations to promote and sell. Visiting destinations, hotels, resorts to ascertain accommodation quality and suitability Provide daily, weekly and monthly report of sales. Liaising with other operators, airlines, hoteliers, other DMC’s, Visa Facilitators etc. Confirming customer bookings with service providers. Collecting, evaluating and responding (as appropriate) to customer feedback. Uses market research information to guide decisions. Develops briefs for destinations. Develop and promote key tourist destinations. Providing pricing information. Projecting yields and profits against number of bookings. Combining travel, accommodation and services such as sightseeing arrangements to create holiday packages. Work with Sales and Marketing on holidays offerings with the goal of growing sales as well as achieving targets. Manage all requests and engagements across all social media platforms. Manage B2B and B2C enquiries. Requirements • 2 years+ of job-related experience • Strong interpersonal and organizational skills • Excellent communication skills with fluency in English language. • Proven ability to manage passenger queries and prompt resolution • Ability to use Microsoft tools like excel, word, PowerPoint for reporting • High potential individual willing to be trained. • Demonstrates Quality Consciousness. • Proven sales generation capacity