Senior IT Engineer

1. →5+ years in corporate IT or systems engineering (8+ without a degree). At least 3 of those years as the accountable owner of production platforms, not only a user of them.
2. →Production admin of an identity provider (Okta preferred): SSO, SCIM provisioning, lifecycle automation and access reviews.
3. →Production ownership of an MDM platform across macOS and at least one of Linux or Windows: zero-touch provisioning, patching and compliance policy. Ideally including a migration you led.
4. →Hands-on operation of virtualization and storage in production (Proxmox, VMware or Hyper-V; Ceph, SAN or NAS), including upgrades and recovering from a failure.
5. →Experience directing an MSP, contractors or a Tier 1 team against service levels and documentation you wrote.
6. →Automation in Python, Bash or PowerShell against vendor APIs. You can show us something you automated and what it saved.
7. →Enough enterprise networking to operate and troubleshoot it: VLANs, DHCP/DNS, Wi-Fi, 802.1X, VPN or zero-trust access.
8. →Clear writing. Your runbooks work for someone else, and you explain trade-offs plainly to engineers and non-technical staff alike.

• Fleet or osquery, JumpCloud, or Jamf, including a migration between MDMs.
• Cisco Meraki, and Tailscale or another WireGuard-based access tool.
• Jira Service Management and a CMDB. Google Workspace and Box admin.
• Infrastructure-as-code or configuration management (Terraform, Ansible or similar).
• Operating controls in a SOC 2 or ISO 27001 environment. Vanta or a similar platform.
• Supporting Linux-heavy engineering teams (robotics, embedded, ML or similar).
• Basic AWS IAM and account hygiene.
• Using AI tools (Claude, ChatGPT) to speed up your own work, and helping others adopt them safely.
• Early-stage or growth-stage startup experience.

• Location: On-site at our Cambridge, MA office. This role is not remote.
• Travel: Up to about 15%: our Boston office, the San Francisco office, and new remote sites as they open.
• Hours: Business hours, plus planned maintenance windows. You're the escalation point for incidents on the platforms you own. We'll formalize an on-call rotation as the team grows.
• Physical: Able to lift 40 lbs and work in network closets, IDFs, server racks and lab spaces.
• Background check: Standard pre-employment check.

Walden Robotics offers a competitive total compensation program, including salary, annual cash bonus, company equity, company-subsidized insurance programs, 401(k) with company match, flexible PTO, daily lunch, and other benefits. The pay ranges noted on our posts are for salary only.

Walden Robotics offers a competitive total compensation program, including salary, annual cash bonus, company equity, company-subsidized insurance programs, 401(k) with company match, flexible PTO, daily lunch, and other benefits. The pay ranges noted on our posts are for salary only.

Walden Robotics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to hello@waldenrobotics.com.

Walden Robotics participates in E-Verify. If you receive an offer of employment from Walden, you will need to go through the E-Verify process of digital verification of your employment authorization documents as provided on the Form I-9. Participation in E-Verify does not limit your right to work and verification will only be completed after you become an employee with Walden Robotics.