Technical Business Analyst

If you're a Technical Business Analyst who can bridge the gap between customer-facing applications and the systems sitting behind them, this is an opportunity to work on a major insurance technology programme.

You'll work within a major insurance environment, helping connect customer and user-facing digital platforms with core backend services and policy administration systems.

At the heart of the role is translation. You'll understand what the business and users need from the front end, then work with engineering teams to define what needs to happen across APIs, integrations, data and backend platforms to make it work.

You'll get into the detail of API contracts and system interactions, turning business requirements into clear technical requirements and user stories that developers and engineers can deliver against.

This isn't a developer role, but you'll need enough technical depth to confidently challenge, clarify and communicate within a modern API and microservices environment.

• Strong Technical Business Analyst background within complex enterprise environments
• Solid understanding of REST APIs, systems integration and API contract design
• Comfortable working with Swagger/OpenAPI and Postman
• Strong requirements gathering, user story creation and stakeholder engagement skills
• Good understanding of microservices, API security and modern integration patterns
• Familiarity with cloud, containerisation and CI/CD concepts
• Experience working within Agile or SAFe delivery environments
• Insurance experience, particularly around policy administration systems, would be highly regarded

You'll be working with one of New Zealand's largest insurance organisations, supporting a complex digital and technology environment used by customers across the country.

The business is investing significantly in modernising its technology landscape and improving the digital experiences it provides to customers.

You'll work within an established engineering environment alongside experienced specialists across digital applications, APIs, integration services and core enterprise platforms.