Sr. Product Manager, Financial Solutions (Order to Cash)

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

• Serve as the functional lead for the respective system modules of significant scope and complexity and a significant contributor to complementary modules that directly impact the business track.  
• Project management and oversight of new system launch, new functionality, and/or enhancements impacting the OTC process including design, configuration, test scenario/script creation, testing, related execution, and adoption of components.  
• Direct defect resolution and enhancement technical development and set related priorities for third party partners supporting the OTC process.  
• Communication of project timelines, Key Performance Indicators, and status to OTC leadership groups.  
• Develop comprehensive performance analysis of business processes and review ways of improvement. 
• Actively participate in stakeholder meetings with the goal of understanding all major projects and initiatives planned

• Represent functional area on cross-functional execution teams needed to ensure OTC systems strategy and project work completion.  
• Recommend long-term solutions in accordance with an understanding of the business needs, and strategic success of the organization. 
• Engage other technical subject matter experts across the WBD enterprise to solicit input, feedback, perspective, and (as appropriate) assistance. 

• Analyze business needs and requirements to identify opportunities for process improvement and automation
• Gather and document business requirements through interviews, surveys and other methods
• Develop and maintain business cases and const-benefit analysis for proposed solutions
• Collaborate with stakeholders to ensure that solutions meet business needs and are properly implemented

• Develop and maintain requirements documentation, including use cases, user stories, and functional specifications
• Collaborate with stakeholders to ensure that requirements are accurate and complete
• Identify and prioritize requirements and develop a project plan to meet those requirements
• Identify and report stakeholder issues and concerns and resolve them
• Manage stakeholder expectations and ensure that solutions meet their needs and requirements

• 2+ years of prior experience in a related field (media, entertainment, business development or streaming services industry experience a plus)
• 11-15 years of Extensive experience in managing Order to Cash processes in a large and complex environment.
• Strong understanding of the Order to Cash process.
• Working experience of SAP SD (Sales and Distribution) and miscellaneous Accounts Receivable, RAR, FI (Financial Accounting) modules
• Experience in customer MDM, external billing & revenue interfaces, e-invoicing solutions & reporting 
• 2-4 years of transactional processing and operations assurance experience
• Undergraduate degree required in computer science, mathematics or business sciences
• Superior analytical and problem-solving skills
• Experience developing financial models in Excel AND facilitating business discussions
• Expert user of Microsoft Office (Excel, PowerPoint, Word) to prepare all documents, presentations, graphs, briefings, and worksheets
• A passion for accuracy and translating insights into a compelling narrative; able to maintain a balance between the details and the larger picture
• Excellent written and verbal communication
• Superb relationship building skills
• Work collaboratively w/small teams
• Ability to handle multiple assignments concurrently 
• Ability to work flexible schedule, including overnight shifts on a rotation basis

• Participate in design sessions along with development team and help in the design of software
• Conduct feasibility studies and proof-of-concept development to determine the viability of proposed solutions
• Collaborate with developers to ensure that solutions meet business requirements and are properly implemented
• Conduct unit testing, integration testing and user acceptance testing to ensure that solutions are functional and meet business requirements
• Develop and maintain documentation for applications, including user manuals and functional specifications

●      MBA or graduate degree preferred but not required in computer science, mathematics or business sciences

●      SAP certification in SD and/or FI modules

●      Post graduate work experience in a related field (entertainment or entertainment)

●      Knowledge of and passion for media, entertainment, and technology industries (including key players, growth trends and drivers, new media models, industry structure, etc.)

●      Familiarity with streaming and similar products/services 

●      Experience working in a national or global company

●      Some visualization tool knowledge would be helpful (i.e. Tableau, Power BI)

●      Comfortable in working in highly iterative and somewhat unstructured environment

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.