Female Life Coach- First Shift

Core Life Coach team functions:

• Uphold WSM’s mission
• Offer radical hospitality
• Practice presence ministry
• Build safe relationships
• Provide accountability and empower guests
• Connect guests to internal WSM resource teams
• Ensure campus safety

Minimum of 1 year experience in human services, with preference given to candidates with demonstrated experience in the areas of homelessness, behavioral health, substance abuse, or trauma-informed care, required. Associate’s degree or higher (or degree in progress) preferred, although candidates with a relevant combination of education and experience will be considered. Competency in Microsoft Office products and ability to use or learn a case management software system is required. Strong communication and interpersonal skills are essential. Bilingual (English-Spanish) strongly preferred.

• Willing to sign Water Street Mission’s Statement of Faith.

• A current and active member and/or regular attendee of a local church.

• Able to fully support Water Street Mission’s core values and ministry philosophy.

Culture and Values

• Share the Good News of Jesus Christ in words and actions with people we serve, communicating hope and dignity.

• Walk alongside fellow WSM staff in Christian community as we journey toward maturity.

• Encourage restoration in the lives of coworkers and guests, recognizing we are each restored by God to become restorers.

• Work in full coordination with other WSM staff at all times to identify, report and respond appropriately to any potential threats to the safety and wellbeing of guests.

• Embody, encourage, and cultivate WSM culture, purpose, mission and values in words and actions.

• →Work every other weekend.

• →Work holidays as assigned in the staff rotation.

• →Coach, support, provide accountability, and empower guests towards their self-identified goals.

• →Foster positive partnerships and collaboration with other WSM departments.

• →Function as lead Life Coach when a Senior Life Coach or Residential Life Leaders are not on campus.

• →Participate in crisis conversations and de-escalation of situations on campus as needed.

• →Answer phone calls, field inquiries, and direct visitors/volunteers, as needed.

• →Be present in and oversee assigned areas of campus, as directed by supervisor.

• →If assigned a temporary guest caseload, meet with guests for individual Life Coach sessions, lead/facilitate guest groups, and prepare and submit up-to-date status reports on guest progress.

• →Assist Residential Life Leaders and Senior Life Coaches with designated tasks.

• →Assist guests moving into and out of WSM.

• →Manage and stock supplies, as needed, and maintain cleanliness of assigned areas on campus.

• →Facilitate ‘Overview of Residential’ groups for Shelter guests.

• →Meet with Shelter guests for Residential Program application interviews, as assigned.

• →Oversee and assist guests with assigned task responsibilities.

• →Attend all required meetings and trainings.

• →Maintain accurate guest information, including reporting and data management, and communicate with other shifts as necessary.

• →Perform all other duties as assigned.

• Meeting with guests

• Leading groups

• Moving throughout campus

• Crisis intervention

• Campus Supervision

• Sit for meetings, documentation, and role-related activities - Continuously

• Operate computer, keyboard, telephone, and other office equipment - Continuously

• Sitting for extended periods of time using computer - Continuously

• Bend, squat, kneel, and reach - Frequently

• Lift and or move up to 50 pounds - Frequently

• Ability to respond quickly to emergencies and crisis situations throughout campus.

• Ability to ascend and descend stairs during emergency response situations.

• Ability to safely navigate facilities and campus grounds.

• Occasionally = 1%-33%; Frequently = 34%-66%; Continuously = 67%-100%

Water Street Mission is a privately funded 501(c) 3 non-profit, evangelical Christian ministry. Our designated purpose is religious, and we are a Christ-centered ministry that is dedicated to sharing the Gospel and helping the homeless and impoverished. We consider every position to be essential in the fulfillment of our ministry and purpose statement. As such, each employee must have a relationship with Jesus Christ as their personal Savior and Lord. All employees must:

• Be able and willing to share the Gospel and participate in the ministry activities of Water Street Mission.

• Subscribe to the Water Street Mission Statement of Faith and Qualifications of Employment upon hire and continuously while employed.

• Adhere to the Water Street Mission Employee Handbook.