Lead Quality Technician

United States·Columbuslead

Manufacturing & ProductionQuality Technician

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Quick Summary

Overview

We’re Watts. Together, we’re reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission,

Technical Tools

Manufacturing & ProductionQuality Technician

We’re Watts. Together, we’re reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.

Lead Quality Technician provides senior technical leadership and operational oversight of quality activities within an ISO 9001 and ISO 14001 certified manufacturing environment. This role serves as the primary quality point of contact for an assigned shift, area, or product line and is responsible for coordinating quality efforts, supporting audits, leading corrective actions, mentoring quality staff, and ensuring consistent application of quality and environmental standards.

The position carries decision‑making authority without direct people‑management responsibility.

Responsibilities

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High school diploma or GED required; advanced quality, technical, or environmental training preferred.

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3+ years of experience in a manufacturing quality role, including senior or lead‑level responsibilities.

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Demonstrated advanced knowledge of:

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ISO 9001 Quality Management Systems

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ISO 14001 Environmental Management Systems

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Audits, CAPA ownership, risk‑based thinking, and document control

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Advanced ability to read and interpret blueprints, specifications, standards, and controlled documentation.

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Strong proficiency with inspection tools, measurement techniques, and data analysis.

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Demonstrated ability to lead, influence, and make decisions without direct authority.

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Strong written, verbal, and presentation skills.

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Proficiency with Microsoft Office (advanced Excel preferred); MRP/ERP experience preferred.

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Ability to prioritize competing demands while supporting production and maintaining compliance.

While performing the job duties, you will be working on-site at the Franklin, NH manufacturing facility, and will perform most of your duties in an office environment. You may, at times, be required to be present on the manufacturing floor and will be required to wear the appropriate personal protective equipment. You will be required to work Monday – Friday, 6:00am – 2:30pm). Your scheduled work hours will be communicated to you by your manager.

Requirements

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Competitive compensation based on your skills, qualifications and experience
Comprehensive medical and dental coverage, retirement benefits
Family building benefits, including paid maternity/paternity leave
10 paid holidays and Paid Time Off
Continued professional development opportunities and educational reimbursement
Additional perks such as fitness reimbursements and employee discount programs
Learn more about our benefit offerings here: https://tapintowattsbenefits.com/

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.