Customer Account Representative
Quick Summary
Serve as the primary interface for an assigned portfolio of North American customer accounts, managing inquiries via phone and email, and ensuring prompt, accurate order entry and servicing.
Identify and recommend blade products tailored to customer specifications and machine needs, supporting custom blade solutions when standard products are unavailable.
Responsibilities
~2 min readMust-haves:
⦿ Bachelor’s degree in business, economics, engineering, or related field preferred, or equivalent relevant experience.
⦿ At least one year of customer-facing experience with strong communication and problem-solving skills.
⦿ Proficiency in Microsoft Office (Outlook, Word, Excel) and experience with CRM software; Salesforce experience preferred.
⦿ Strong organizational and time-management skills with the ability to manage and prioritize multiple tasks effectively.
Nice-to-haves:
⦿ Experience in manufacturing, inside sales, purchasing, or industrial environments.
⦿ Familiarity with order entry systems such as Oracle and document workflow tools like AutoVue.
⦿ Technical product knowledge or willingness to learn manufacturing processes.
⦿ Ability to adapt quickly in a dynamic, fast-paced work environment.
Why join Weir?
We live our values we think safety first, do the right thing, respect each other, aim high, and delight our customers. We encourage our people to lead by example and celebrate our successes.
We’re passionate about our purpose to help deliver the natural resources that are essential to create a better future for the world. We do this by combining our deep customer insights, world-class engineering, materials science expertise, and intelligent automation to deliver innovative end-to-end solutions incorporating our signature technologies.
We believe your voice matters and your ideas make a difference. We’re working hard to nurture a diverse culture where our people feel like they belong and can do the best work of their lives. You can help shape our unique culture through our inclusion networks and safety initiatives.
Benefits
⦿ Competitive pay
⦿ Career development and learning support
⦿ Access to global inclusion networks
⦿ Regional and team-specific benefits
⦿ Sharebuilder scheme
⦿ Wellness support for you and your family
⦿ Collaboration with global teams
⦿ Study support
#ESCO
#LI-MC2
Location & Eligibility
About this job
- Posted
- Today
Listing Details
- First seen
- November 12, 2026
- Last seen
- November 12, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 51%
- Scored at
- November 12, 2026
Signal breakdown
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