Senior Engineer - After Market Service

Field Service & Maintenance: Independently manage erection, commissioning, troubleshooting, and maintenance of pumps, valves, screens, classifiers, and cyclones at customer sites. Daily activities include hands-on servicing, repairs, and field inspections to ensure equipment reliability and performance.

Technical Troubleshooting: Diagnose equipment issues promptly and provide effective technical solutions to minimize downtime and maximize operational efficiency. Success is measured by timely resolution of service requests and improved equipment availability.

Customer Engagement & Training: Build trusted relationships with customers by delivering high-quality service and conducting training on equipment operation, inspection, and maintenance best practices.

Reporting & Collaboration: Prepare detailed service reports, communicate findings and recommendations, and collaborate with internal teams to enhance customer support and service delivery.

Aftermarket Growth: Identify opportunities for spare parts sales, service agreements, and Annual Maintenance Contracts (AMCs) to drive aftermarket business growth.

Product Support: Support Product Performance Reviews (PPR), product trials, and performance evaluations to continuously improve service offerings.

Travel Requirements: Extensive travel (greater than 75%) across Odisha, Chhattisgarh, and other regions to support customer sites and business needs.

Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world-class safety culture.

B.E. / B.Tech in Mechanical Engineering

Minimum 6 to 8 years of hands-on field service, maintenance, commissioning, and troubleshooting experience with pumps and rotating equipment.

Proven expertise in erection, commissioning, and troubleshooting of pumps, slurry handling equipment, and actuated valves.

Experience working directly with customers in industrial, mining, or mineral processing sectors, with strong customer-facing service skills.

Experience with OEM-manufactured pumps, rotating equipment or related process equipment, with the ability to work independently at customer sites.

Ability to read and interpret engineering drawings and technical documentation.

Experience with pump and motor alignment using dial gauges and vibration analysis techniques.

Knowledge of slurry pumps, cyclones, slurry valves, vibrating screens, and related process equipment.

Familiarity with site project activities including rigging, lifting operations, and safe handling of equipment.