Administration Support Officer

At Wellways, we celebrate diversity and are committed to creating an inclusive workplace where everyone feels valued, respected and empowered to contribute. We warmly welcome applications from Aboriginal and Torres Strait Islander peoples, people with lived experience of mental health challenges or disability, people from multicultural backgrounds, and people who identify as LGBTIQA+. We recognise that diverse experiences and perspectives strengthen our workforce and the communities we support.

• Bring your admin superpowers to a role that makes a difference!
• Part Time (20 hours p/w) opportunity based in Mackay QLD
• $40.49 - $43.42 per hour (SCHADS 3) + Leave Loading + Salary Packaging

Wellways is seeking a reliable, motivated and compassionate individual to join our team in a flexible part-time role. This position offers a great work-life balance, with hours worked between Monday and Friday and the flexibility to accommodate the needs of the successful applicant.

Wellways offers case management and personal and valued out of home care and support services to young people within Child Safety guidelines by providing safe and homely accommodation.

The Out of Home Care program offers our young people in care the opportunity to obtain skills for life, independence and become engaged members of the community whilst in a supportive environment. We achieve these goals together by supporting and working with our youth, their families, and the community to help them imagine and achieve better lives.

As Out of Home Care program Administration Support Officer, You’ll be responsible for managing the houses rented by Wellways, ensuring that all property matters are attended to while ensuring that all properties meet legislative and licensing requirements.

Under the support and direction of the Program Manager, you will work with the team and other key stakeholders to provide administrative support in the ongoing development and effective implementation of the regional and program plans.

Key Responsibilities

• Coordinate property maintenance and repairs.
• Liaise with real estate agents, trades and service providers.
• Complete regular property inspections and compliance checks.
• Manage property damage claims and maintenance records.
• Provide administrative support, including meeting minutes and filing.
• Coordinate fleet vehicle servicing and office resources.
• Process invoices, receipts and other property-related expenses.
• Work closely with Team Leaders and the Program Manager to ensure properties and operations run smoothly.

• Relevant qualifications or commensurate experience in working in an administration/data entry support role
• Experience and knowledge in providing administrative and support services
• Appropriate IT skills
• Current valid Driver’s License and the ability to undertake some travel
• Satisfactory National Police Records Check
• Current Working with Children Check and NDIS Worker Screening check
• Child Safety and Personal History Screening Check – Wellways to supply
• Right to Work within Australia
• NDIS Worker Orientation Module Certificate – free online course
• Hope and Healing Certificate - Wellways to supply course

We’re passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.