Aged Care Navigator

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.

• Full time, Ongoing opportunity within the Carer Gateway Services program!
• Based in Toowoomba, QLD
• $46.70ph (SCHADS Level 4B) + Salary Packaging up to $15,899 + 17.5% Leave loading + Super

Carer Gateway Services were implemented in 2020 in the context of national reforms and represents an exciting era for the delivery of innovative Carer services through funded service providers.

The Department of Health and Aged Care (DOH) has funded the implementation of the Aged Care Navigator Program (ACNP) through Carer Gateway to support Older Carers/family Carers of frail aged people to navigate the My Aged Care system.

The DOH have funded Wellways Carer Gateway Service to deliver the ACNP in Queensland and Southwestern Sydney, Nepean Blue Mountains.

This role is responsible for supporting Older Carers and Carers supporting frail aged people, including hard-to reach populations, such as Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CALD) communities, to better understand and access the My Aged Care system in Queensland, Southwestern Sydney and Nepean Blue Mountains.

The objective of the role is to ensure that Carers have access to the information and support they require to successfully engage with My Aged Care system. The role will also work in collaboration with the My Aged Care Assessment teams and contact centre staff to ensure Carer outcomes are met

• Tertiary qualifications in a related field (e.g. social work, human services, aged care, community services or health) and/or demonstrated relevant experience
• Regional Assessment Service (RAS) or Aged Care Assessment Team (ACAT) Assessor experience is highly desirable
• Current valid Driver’s License
• Appropriate IT skills
• Evidence of working rights within Australia (birth cert/passport/visa)
• National Police Check (less than 12 months old)
• Blue Card and NDIS Worker Screening Check/Yellow Card QLD
• NDIS Worker Orientation Module Certificate – free online course

If you’d like to know more about our reconciliation commitment, click here  Reconciliation | Wellways

We’re passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.