Outreach Carer Services Navigator

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.

• Build a rewarding career with an organisation that truly puts people first!
• SCHADS 4B ($46.70ph) + Super + Salary Packaging benefits
• Ongoing, Part-Time (30.4hrs) opportunity based in Bundaberg QLD

This is an exciting new role designed to integrate community development and community engagement approaches to raise awareness and enhance accessibility to Carer Gateway services through a mobile outreach hub.

The Outreach Carer Services Navigator role is mobile and involves regular travel across the Bundaberg QLD regions, providing consistent presence and reliable support to carers. Working with a team, you will actively build strong, sustainable relationships with community organisations, health services, schools, aged care facilities and local government agencies to embed carer support locally.

Please click here to download a copy of the position description to see further details relating to this role.

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.

If you’d like to know more about our reconciliation commitment, click here  Reconciliation | Wellways

1. Community Development: Using your community development, relationship building skills, establish and nurture collaborative partnerships with local organisations, building their capacity to identify, support, and refer carers. This includes ongoing training and support for community and frontline staff, embedding referral pathways, and ensuring the Mobile Carer Hub becomes a trusted, integrated part of the local service landscape.

2. Community Engagement: Conduct targeted outreach activities, campaigns, and events to raise awareness of Carer Gateway services and connect directly with carers who may not otherwise access support. This includes planned community events (e.g., Carers Week, NAIDOC Week) and informal engagements designed to identify and reach hidden carers.

3. Direct Carer Support: Provide accessible advice and guidance to carers, conduct intake and planning conversations, prepare individualised carer support plans, coordinate referrals to relevant services  and facilitate opportunities for carers to engage in peer support activities.

• Lived experience as a young Carer or adult Carer
• Certificate IV or above in a support discipline and/or Equivalent Community sector experience
• Current valid Driver’s Licence
• Work in a mobile setting and ability to travel regularly
• Satisfactory National Police Records Check (within 12 months)
• QLD Blue Card
• NDIS Workers Screening check / QLD Yellow Card
• Appropriate IT Skills
• Right to Work within Australia
• NDIS Worker Orientation Module Certificate

Wellways are a team of approximately 2000 staff and 150 volunteers across 93 sites providing a range of programs, services and supports to people right across Queensland, New South Wales, Australian Capital Territory, Victoria and Tasmania. We remain committed to our mission, of creating inclusive communities where everyone can imagine and achieve their hopes and potential; and we are always on the look-out for like-minded people who would like to be a part of this.

We’re passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.