Director, Cross-Border Payments - APAC

We are seeking an experienced Director of Cross-border Payments, to lead the regional execution and evolution of our funds-out payments strategy for the Asia-Pacific (APAC) region, which encompasses a significant proportion of the world’s major money remittance corridors. This role will oversee a high-performing product team focused on expanding and optimizing our digital global remittance capabilities, critical to driving both near- and long-term growth for Western Union in APAC and beyond.

The Director, Cross border payments Funds Out is a senior leadership role responsible for defining and executing the funds-out product strategy across the Asia-Pacific region. This role owns the evolution of Western Union’s payout capabilities across key remittance corridors, ensuring scalable, compliant, and customer-centric experiences.

You will lead high-performing product teams, partner closely with engineering, operations, compliance, risk, and commercial leaders, and drive innovation that strengthens Western Union’s position as a global leader in money movement.

• →Own and execute the APAC Funds Out product strategy, aligned to global platform direction and regional market needs
• →Lead the end-to-end product lifecycle, from discovery and roadmap definition through delivery, launch, and optimization
• →Build and manage a team of Product Managers across regional and remote locations, fostering a high-performance, growth-oriented culture
• →Drive expansion and optimization of payout networks, including banks, wallets, cash, and alternative payment methods
• →Partners with engineering and platform teams to deliver scalable, resilient, and compliant payout solutions
• →Collaborate with Risk, Compliance, Legal, and Operations to ensure regulatory alignment across diverse APAC markets
• →Use data, customer insights, and market analysis to prioritize initiatives and measure product success
• →Act as a senior product leader and advocate across the organization, influencing stakeholders at all levels

• 7–10+ years of product management experience within financial services, payments, or fintech
• 5+ years of leadership experience, managing and developing senior product talent
• Deep understanding of payments, remittances, payout networks, or money movement ecosystems
• Proven experience owning regional or multi-market product strategies in complex regulatory environments
• Strong background in agile product development, roadmap ownership, and stakeholder management
• Strategic mindset with the ability to balance long-term vision and near-term execution
• Excellent communication skills and executive presence

• Bachelor’s degree in business, engineering, or a related field (advanced degree preferred)
• Experience working across APAC markets is strongly preferred
• Demonstrated success driving platform modernization, scalability, or network expansion
• Comfortable operating in a matrixed, global organization

We make financial services accessible to humans everywhere. More than moving money, we design easy-to-use digital and physical financial solutions that help customers move forward.

Just as we support our customers globally, we support our employees in building meaningful careers. You’ll have access to world-class development opportunities, competitive compensation, and the chance to make a real global impact.