Director, Enterprise Risk Management

We're seeking an experienced Enterprise Risk Management (ERM) leader to play a pivotal role in developing, implementing, and enhancing a company-wide risk management program within a highly regulated financial services environment.

In this role, you will partner closely with executive leadership to identify, assess, monitor, and report key enterprise risks while helping shape a strong risk culture across the organization. This position has significant visibility with senior management, executive committees, and Board of Directors.

Role Responsibilities:

 ✅ Lead the development and evolution of the Enterprise Risk Management Framework and Risk Appetite Statement

✅ Design and manage the Enterprise Risk & Control Self-Assessment (RCSA) Program

✅ Develop executive-level risk reporting, dashboards, KRIs, and risk registers

✅ Drive implementation of Integrated Risk Management tools and reporting capabilities

✅ Partner with business leaders to identify, assess, mitigate, and monitor enterprise-wide risks

✅ Lead enterprise risk training programs, workshops, and Risk Champion initiatives

✅ Present risk insights, emerging risks, and recommendations to Executive Risk Committees and senior leadership

✅ Oversee risk governance documentation, policies, frameworks, and procedures

✅ Support regulatory reporting and risk management submissions

✅ Mentor and develop a high-performing risk team while fostering a culture of accountability and continuous improvement

 ✅Risk and Controls Self-Assessment Procedure, etc.)- Support adoption and application of risk policies and procedures throughout the organization in a manner that practically supports each relevant function People Management

• Bachelor’s degree in risk management, Finance, Accounting, Business Administration, Economics, or a related field required; advanced degree (MBA, Master's, or equivalent) preferred.
• 12+ years of progressive experience in enterprise risk management, operational risk, compliance, audit, financial services, or related risk disciplines, with significant leadership responsibility.
• 5+ years of experience leading enterprise-wide risk management programs within a complex, highly regulated organization.
• Proven track record partnering with executive leadership teams and presenting risk matters to senior management, executive committees, and Boards of Directors.
• Proven ability to influence and build consensus across business lines, corporate functions, and the three lines of defense.
• Demonstrated success leading, developing, and mentoring high-performing teams and fostering a strong risk culture.

• Preferred Certifications Certified Risk Management Professional (CRMP) (CPA), (CIA), (FRM) or
• Other relevant risk, governance, compliance, or audit certifications

HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to careers@westernunion.com.

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.