Product Owner, AI Enabled First Party Lending

You’ll be joining Home Lending’s Apply & Settle Release Train, where the work you do shapes how customers and lenders get a home loan with Westpac. As Product Owner, AI Enabled First Party Lending, you’ll own the vision, business cases and delivery plans for using AI to rethink first party lending. You’ll give the squad clear business direction so outcomes line up with our FY29 commitments for straight-through processing and time to decision.

You’ll set the squad’s goals and guardrails and own its roadmap. That includes AI capabilities that support lenders and customers, such as document capture, consent management and conversation transcription. Working with engineers, data scientists, Lender Experience and Customer Experience squads, product partners and vendors, you’ll design solutions that are compliant by design and help us move to end-state products.

You’ll also identify and manage the risks and controls in what you deliver, including model risk, privacy and responsible AI requirements, and make sure 2LOD and Legal understand them throughout delivery. You’ll support problem definition and use data, lender feedback and cohort analysis to turn agreed business requirements into clear priorities.

• Strong product management experience in banking or financial services, ideally in lending
• Proven experience as a Product Owner in an Agile environment
• Experience delivering AI, automation or data-driven products, and an understanding of model risk and responsible AI governance
• Proven ability to partner with business and delivery stakeholders and act as a bridge between them
• A track record of delivering complex initiatives in a fast-paced environment
• Experience writing business strategy and papers to support large-scale change
• Strong written and verbal communication, with the ability to build relationships and influence across business, technology and risk

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We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible