Senior Business Analyst

• Two permanent opportunities
• Exciting opportunity to work across our Everyday Banking portfolio
• Drive product, pricing and customer-focused change across Everyday Banking portfolios

As a Senior Business Analyst, you'll lead business analysis activities across complex product and pricing initiatives within Consumer Everyday Banking. You'll play a critical role in translating business needs into clear, actionable requirements that support the successful delivery of strategic outcomes.

Working closely with Product Owners, Pricing, Engineering, Risk and Change teams, you'll help shape solutions, assess business impacts and ensure requirements are clearly defined, understood and delivered. From discovery and design through to testing and implementation, you'll provide the analysis expertise needed to deliver positive customer and business outcomes.  

You'll also contribute to continuous improvement initiatives, helping simplify processes, standardise documentation and uplift business analysis practices across the Everyday Banking portfolio.

We're looking for an experienced Senior Business Analyst who thrives in complex environments and enjoys partnering with a wide range of stakeholders to deliver meaningful change.

Key qualities include:

• Proven experience delivering complex business and technology change initiatives
• Strong requirements elicitation, documentation and stakeholder engagement skills
• Experience working within product, pricing, banking or financial services environments
• Ability to translate complex business rules and product requirements into clear, actionable outcomes
• Experience supporting end-to-end delivery from discovery through to testing and implementation
• Strong process mapping, impact assessment and business documentation capabilities
• Exceptional stakeholder management and collaboration skills
• Experience working with agile delivery teams and cross-functional stakeholders
• Strong analytical and problem-solving skills with high attention to detail
• Ability to manage multiple priorities and navigate changing business requirements
• A continuous improvement mindset with a focus on simplifying processes and improving delivery outcomes 

Experience in any of the following would be highly regarded:

• Savings and Transaction Accounts
• Term Deposits
• Product pricing and pricing rule changes
• Banking product lifecycle management
• Consumer Banking or Everyday Banking environments