Field Service Engineer - PVD / Ion Beam

WGNSTAR, an ABM company, is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the job training, and tailored development. We know we need talented people like you that hold similar values, which is why we do not put limits on learning, development, industry, and personal growth. Start your path to a WGNSTAR career today!

Schedule: Monday - Friday, 8:00am to 5:00pm; 1 hour lunch
Pay Rate: $34.00 to $40.00/hr. DOE
Onsite Location: Albany, NY - Open to local or travelers; travel expenses and per diem paid
Travel: Up to 45%
Position Type: Full-time
Benefits: This position is eligible for WGNSTAR’s full benefits package, including Medical, Dental, Vision, and 401(k). Additional benefits are listed at the end of this posting.

Principal Duties and Responsibilities:
Performs on-site installation, calibration, repair, preventive maintenance, and upgrades.
Delivers on-site services such as planning (site planning, site inspection)
Troubleshooting, problem resolutions, perform engineering changes, and conduct customer training.
Performs timely problem site management such as triggering alert processes appropriately.
Proactive communication, including negotiations on alternative solutions, and tracking of activities until problem resolution is complete.
Develop an effective working relationship with customers through advising customers on environmental factors such as humidity, power, air conditioning, hardware/software/application upgrades, etc., that may affect the operation of the system.
Understanding the current and future operational support needs of the assigned customers. .
Attend necessary training to increase competency in assigned technology and to increase productivity and professionalism. 
Follow all required safety practices, as defined by customer and/or the customers’ site safety codes. 
Attends all service meetings as assigned.

WGNSTAR is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

WGNSTAR places an immense emphasis on equal employment, encourages diversity in the workplace, and applies an open-door policy for inclusion of all employees. Our diversity program encourages people from any gender, background, ethnicity, culture, education, and experience to join the company and more importantly build a career through employee development.