Supplier Quality Engineer

Requisition ID: 73326 About Whirlpool Corporation Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2025, the company reported approximately $16 billion in annual net sales - close to 90% of which were in the Americas - 41,000 employees, and 35 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com. ## This role in summary Currently, we are seeking qualified candidates for a Supplier Quality Engineer opening to join our Quality organization in Tulsa, OK. Our Tulsa factory is the home of Whirlpool’s US freestanding and slide-in range production. Reporting to the Supplier Quality Lead, the Supplier Quality Engineer is a key position that is responsible for actively driving a "zero defect" mentality, Lean Manufacturing, Six Sigma and problem-solving culture within the supply base for all assigned components and supporting Whirlpool’s implementation of the industry leading World Class Manufacturing initiative. ## Your responsibilities will include * Champion root cause analysis/8D/kaizens and implementation of corrective / preventative action for top (common cause) failures, working with Design engineers, Process engineers, and suppliers. * Identify, analyze and solve problems by leading cross functional improvement teams. * Establish specific short / long term quality goals for assigned suppliers and drive continuous improvement activities. * Oversee disposition of Production Part Approval Process (PPAP) submittals at the factory ensuring that all content meets Whirlpool standards. * Actively manage the assigned suppliers to ensure seamless product launches for new parts or processes. * Work cross functionally to implement No Defect Forwarding strategies with assigned suppliers. * Provide real time failure analysis for test failures and assembly issues found in the factory. * Travel to suppliers as required and perform process / quality assessments to ensure suppliers are capable of manufacturing quality components to support our needs. * Identify and drive improvement initiatives on leading component failure modes for each product platform using external Service Incident Rate (SIR), Total Cost of Quality (TCQ), internal Customer Assurance Lab (CAL) data and First Pass Yield (FPY) line reject failure data. * Provide a critical link between the quality department and other process partners such as product design, manufacturing, procurement, marketing, etc. * Ability to manage multiple assignments concurrently * Manage the return material authorizations procedure (RMA) and make sure this process keeps its finance compliance with SOX, this implies having a control on the material kept in quarantine, material rejected from warehouses and production lines * Advise and develop the necessary strategies to reduce customer field complaints. * Must value diversity of ideas, opinions, experiences, backgrounds, and perspectives needed to foster a competitive global business environment ## Minimum requirements * Bachelor's Degree in Engineering or Science * 2+ years of experience in a manufacturing environment * 1+ years of experience with 8D, Drill Deep Drill Wide, 5 Why, Kaizen, failure modes and effects analysis (FMEA), or Production part approval process (PPAP) ## Preferred skills and experiences * Certified Six Sigma Green/Black Belt, Quality engineer and Auditor * World Class Manufacturing (WCM) exposure- QA Matrix and S&P Matrix * 4+ years experience in Supplier Quality or Quality role in a manufacturing environment * Strong familiarity with quality & problem-solving tools * Outstanding people skills, with the specific ability to interact as a lead player, apply critical thinking and make decisions * Dynamic self-starter with ability to work independently and with cross functional teams * Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel), and an Adept at the use of Google Suite; Sheets, Docs and Slides * Knowledge of Systems, Applications and Products (SAP) software, SAS and Google Apps * Strong analytical orientation with initiative to identify trends/problems and drive actions to correct, often requiring innovative solutions * Ability to work autonomously with little oversight and make prudent and informed decisions, often quickly and with limited information * Strong problem-solving skills, interpersonal, written and oral communication skills, and the ability to effectively communicate with all levels of the organization, global team members, and the supply base ## What we offer Generous benefits package, Whirlpool employee discount, fitness & educational reimbursement programs, kitchenettes, and more! Saint Joseph/Benton Harbor locations: Beautiful, recently renovated office space, free coffee, biking/walking trails, and access to The Eddy - Early Childhood Center (depending upon availability - additional costs required). ## Additional information Whirlpool’s Ways of Working Our goal is to provide an environment that helps you bring your best to Whirlpool every day. We offer flexibility and industry-leading time-off benefits that will help you balance what’s important at work and at home, including: * Always On Flexibility \- You will have the autonomy to manage personal, family, and outside-of-work commitments as needed. * Two-Week Work from Anywhere \- Minimum of one-week increments for a total of two weeks per year. * Sabbatical \- Four weeks paid leave after every five years of service. Connect with us and learn more about Whirlpool Corporation See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law. #LI-JR1