IT Deployment Specialist

WhiteWater Express | Remote for Ohio | Full-time | Up to 85% travel

At WhiteWater Express, our mission is to be a great leadership company that happens to wash cars. Respect & Communication guide how we work, listening to one another, setting clear expectations, and helping each other succeed. Whether you’re starting your career or bringing years of experience, you’ll have opportunities to learn, contribute, and grow while helping us deliver a great customer experience and make a positive impact in our communities.

Keep our technology ready for what comes next. We’re looking for an IT Deployment Specialist to install and support the systems that keep our locations running, lead hands-on deployments, and solve technical challenges across our growing portfolio.

• →Plan and execute IT deployments, upgrades, and migrations at new and existing locations.
• →Install, configure, and test POS systems, including DRB and ICS, payment kiosks, network devices, and related hardware and software.
• →Troubleshoot networks, tunnel controllers, ground loops, cameras, phones, wireless systems, and other site technology.
• →Provide advanced support for the IT Support team, respond to site equipment failures, and participate in the support call queue when not in the field.
• →Partner with Operations, Maintenance, and vendors; document completed work and provide training and post-deployment support.

• Five years of IT operations experience and a bachelor’s degree or equivalent in IT, Computer Science, or a related field; an equivalent combination of education and relevant experience will be considered.
• Strong knowledge of network infrastructure, POS systems, IT hardware and software, control systems, low-voltage systems, and cameras.
• Hands-on troubleshooting skills and the ability to manage technical projects and work semi-autonomously.
• Clear communication, effective documentation, and the ability to explain technical issues to a range of audiences.
• Ability to travel up to 85% and work in office and active car wash environments, including occasional lifting or moving of up to 25 pounds. ITIL, CompTIA A+, Network+, or similar certifications are a plus.

We value Respect and Communication. You’ll work across teams, share technical knowledge, and help keep our locations connected, operational, and ready to deliver a great customer experience.