Lead Store Solutions Representative

The purpose of the Lead Store Solutions Representative is to ensure that each assigned project is completed in a professional and timely manner. This position is responsible for ensuring that everything possible is completed at each store location to offer the merchandising appearance and organization required by company standards.  The Lead Store Solutions Representatives will guide and motivate team members to work together and ensure they’re delivering exceptional customer service. This position will also help with training and development of the Store Solutions Representatives team, ordering supplies, providing updates to the Reginal Sales Manager, and other duties to assist management.

• →Responsible for implementing company plan-o-grams in all sets. This includes the selection of products for core sets as outlined in our Merchandising Solutions; rearrange store shelves or display areas as close to company approved layouts as possible.  This includes: merchandising, stocking product, SRP pricing, shelf facing, rotating merchandise and cleaning of product and shelves as needed.
• →Inventory management of supplies in vans and storage areas.
• →Maintain a clean and safe work environment in the customers’ stores.
• →Work professionally by maintaining dress and personal appearance codes according to company standards.
• →Assign categories to team members that encourages and ensures cross-category training.
• →Monitor potential account problems at the store level and report to the Territory Sales Manager or Regional Sales Manager.
• →Ensure all retail items placed in the store are tagged.
• →Ensure Count of Goods is recorded at each reset.
• →Maintain the Store Solutions Calendar schedule and communicate with team member(s).
• →Provide Regional Sales Manager with weekly updates.
• →Assist in developing layouts for stores as needed.
• →Assume responsibility as main contact for securing merchandising supplies.
• →The lead will check the work of SSR’s to ensure category resets are being completed properly.

• Ability to read and write English and follow written instructions.
• Must possess basic math skills.
• Outstanding customer service skills.
• Valid driver’s license. Drive a Harbor company van/vehicle, however, you may need to take their own vehicle for a work-related matter. Gas expenses are paid.

• This can be a physical job requiring occasional lift/carrying of 20-50 pounds

• Some college porferred, HS Graduate required.
• Customer service experience required with stable work history.
• Experience in merchandising, sales and retail work experience within a field sales environment preferred.