Assistant Director of Financial Aid

Widener University is currently seeking an Assistant Director of Financial Aid in the Student Financial Services department.  Reporting to the Director of Financial Aid, this role helps manage daily operations, staff supervision, and regulatory compliance for student financial assistance. The Assistant Director oversees aid processing, counsels students and families, and ensures federal, state, and institutional guidelines are met for prospective and existing Widener University students.

• →Serves as back up the Associate Directors of Financial Aid as needed.  
• →Provides presentations about the financial aid process and financial aid eligibility requirements to a variety of constituencies.
• →Perform other job-related duties as assigned or directed to support departmental needs and align with the mission, values and goals of Student Financial Services and Widener University. 

• Manages the online Graduate student population.
• Handles exit counseling and completes R2T4 calculations.
• Process financial aid applications and loans for undergraduate students. 
• Counsel prospective and enrolled students and parents concerning eligibility requirements for federal, state and institutional aid and the financial aid application process.
• Resolve conflicts of information provided on the Free Application for Federal Student Aid and perform verification. 
• Certify Federal and Alternative Educational Loans. 
• Ensure compliance with all federal, state and institutional regulations governing financial aid.
• Interact with various college offices and outside entities to resolve issues and expedite processing. 
• Maintain in-depth knowledge of technical systems required to meet job responsibilities.
• Exercise sound judgment in applying and interpreting federal and state financial aid regulation and the proven ability to work independently and demonstrate initiative.

• Bachelor’s degree. 
• Three (3+) years of progressive Financial Aid Office experience.  
• Superior planning, problem solving and ability to manage multiple tasks and handle time sensitive competing priorities. 
• Demonstrated knowledge of general financial aid theories, procedures, and federal financial aid program regulations.
• Possess exceptional organizational skills in addition to strong written, verbal, and presentation skills. 
• Comfortable using Common Origination and Disbursement (COD), National Student Loan Data System (NSLDS), FAA Access to CPS Online.
• Computer skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.).
• Ability to interact effectively with students, staff, faculty, and external constituents. 

• Ability to work evenings and weekends when needed. 

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.  Widener University is committed to fostering an inclusive community in which faculty, staff, and students from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. We are an equal opportunity employer and are committed to providing equal educational and employment opportunities for all persons without regard to age, color, national origin, race, religion, disability, veteran status, sex, sexual orientation, gender identity, genetic information, or status as a protected veteran.

Some positions may be eligible for a hybrid or remote work arrangement that may include a partially or fully remote work location, consistent with Widener’s Flexible Work policy. 

Widener University, an independent, metropolitan, doctoral-intensive university, connects curricula to social issues through civic engagement. Dynamic teaching, active scholarship, personal attention, and experiential learning are key components of the Widener Experience. Located in Chester, PA, Widener's main campus is nestled between Philadelphia, PA and Wilmington, DE, with Law Schools located in both Harrisburg and Wilmington. For more information about the university, please visit our website at www.widener.edu.

EOE M/F/V/D

• Experience with Ellucian Colleague software. 
• Experience working with graduate students.  
• Experience with online program financial aid administration. 

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