FROZEN FOODS SELECTOR AND CASE PICKER

The Frozen Foods Selector and Case Picker (Night Shift) plays a critical role in ensuring the accurate, efficient, and timely fulfillment of customer and retail store orders within a temperature-controlled distribution environment. This position is responsible for selecting cases, replenishing inventory, verifying product accuracy, and preparing orders for shipment while maintaining food safety, inventory accuracy, and cold-chain integrity.

The associate utilizes RF scanners and Warehouse Management Systems (WMS) to execute daily picking, replenishment, and inventory transactions. Success in this role requires strong attention to detail, a commitment to case pick accuracy, knowledge of frozen food handling requirements, and the ability to work safely and productively in a fast-paced night shift operation. Working closely with Team Leads, Supervisors, Inventory Control, and Shipping teams, this role helps ensure service level excellence and customer satisfaction.

• Accurately select customer and retail store orders using RF scanners and WMS-directed workflows.
• Pick cases according to assigned waves, routes, and operational priorities.
• Verify item quantities, product codes, lot numbers, expiration dates, and product condition during selection.
• Build pallets according to established safety, quality, and customer standards.
• Maintain high levels of case pick accuracy while meeting productivity goals.
• Follow established procedures for handling catch weight and fixed weight products.
• Ensure frozen products maintain temperature integrity throughout the fulfillment process.
• Meet nightly order volume and shipping deadlines.

• Replenish active pick locations as assigned.
• Verify inventory locations prior to picking and replenishment activities.
• Report inventory shortages, overages, damages, and location discrepancies.
• Follow FEFO (First Expired, First Out) inventory rotation practices.
• Maintain organized and accurate inventory locations throughout assigned areas.
• Support cycle counts and inventory verification activities as required.
• Assist with inventory recovery and slotting activities when needed.

• Utilize RF scanners and Warehouse Management System (WMS) technology to perform all assigned tasks.
• Ensure all inventory movements and order transactions are completed accurately.
• Report scanner, printer, and system issues to leadership.
• Follow all required scanning and transaction procedures to maintain inventory accuracy.
• Verify inventory and product information before completing transactions.
• Assist with resolving basic scanning errors and transaction discrepancies.

• Participate in case audits and order accuracy verification processes.
• Ensure products are selected according to customer specifications and quality standards.
• Verify labels, quantities, weights, and product information before pallet completion.
• Minimize selection errors, product damage, and fulfillment defects.
• Support warehouse initiatives focused on quality and inventory accuracy.
• Maintain accountability for individual productivity and accuracy performance.

• Follow all OSHA, HACCP, GMP, food safety, and company safety policies.
• Properly wear required PPE while working in freezer and refrigerated environments.
• Safely operate pallet jacks and other approved warehouse equipment.
• Maintain freezer temperature integrity while handling products.
• Immediately report safety concerns, damaged equipment, or product quality issues.
• Maintain housekeeping and 5S standards within assigned work areas.

• Work collaboratively with Team Leads, Supervisors, Inventory Control, Shipping, and fellow associates.
• Support nightly operational goals by maintaining productivity, accuracy, and attendance expectations.
• Assist with warehouse projects and special assignments as needed.
• Participate in cross-training opportunities to support operational flexibility.
• Contribute to a positive, safe, and team-oriented work environment.

• High School Diploma or GED preferred.
• 1+ years of warehouse, fulfillment, distribution, grocery, retail, or logistics experience preferred.
• Experience with order fulfillment, case picking, retail order selection, or warehouse operations preferred.
• Familiarity with RF scanners and Warehouse Management Systems (WMS) preferred.
• Knowledge of inventory accuracy and replenishment processes preferred.
• Understanding of catch weight and fixed weight products preferred.
• Ability to accurately select products while maintaining productivity standards.
• Strong attention to detail and commitment to quality.
• Ability to lift, carry, push, and pull heavy cases throughout the shift.
• Ability to work in freezer and refrigerated environments while wearing required PPE.
• Ability to work night shifts, weekends, holidays, and overtime as needed.
• Reliable attendance and strong teamwork skills.