6mo ago

Store Team Lead

United States·Prosperlead

OtherTeam LeadRetailStore Manager

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Quick Summary

Key Responsibilities

Assist the Sr. Sales Leader in planning and implementing strategies to attract customers Coordinate daily customer service operations (e.g. sales processes, orders,

Requirements Summary

Employed in current position for at least six months.

Technical Tools

OtherTeam LeadRetailStore Manager

Becoming a Team Leader at Wild Fork, you will be supporting the store leadership by overseeing daily operations, delegating tasks, monitoring the team's performance and ensuring the store objectives are met. As second in command, you will foster collaboration within the team and bring innovative strategies to increase productivity. You will also provide a personal chef and friendly butcher experience to all guests. By thinking like customers and acting like owners.

We believe in enjoying every step of your journey. If you have the Passion and Hunger for growth, come nourish your career at Wild Fork and be part of our growing family!

Our Values: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership

Essential Tasks and Responsibilities:

Assist the Sr. Sales Leader in planning and implementing strategies to attract customers
Coordinate daily customer service operations (e.g. sales processes, orders, inventory)
Track the progress of weekly, monthly, quarterly and annual objectives
Monitor and maintain store inventory
Evaluate employee performance and identify hiring and training needs
Organize the schedule for new hires in a way they can participate in the 6 weeks onboarding program
Conduct on-the-job training for new hires
Lead continuous training programs and guarantee full participation (Chew on This, Wild Chef, Product Training, new processes, etc.)
Supervise and motivate staff to perform their best
Coach and support new and existing Sales Associates
Conduct ongoing performance reviews
Monitor retail operating costs, budgets and resources
Communicate with clients and evaluate their needs
Analyze consumer behavior and propose product positioning to the Commercial team
Handle complaints from customers
Research emerging products and use information to update the store’s merchandise
Create reports, analyze and interpret retail data, like revenues, expenses and competition
Make sure all employees adhere to the company’s policies and guidelines
Act as our store’s representative and set an example for our staff
Execute other related duties as assigned

Physical Demands and Work Environment:

Physically able to exert up to 50 pounds of force
Occasional exposure to extreme temperatures – walk-in freezers
Stand/walk for up to 8-10 hours
Frequent movement within the store to access various departments, areas, and products

Benefits & Perks:

Medical, Dental & Vision Insurance
401k Retirement Plan
Culinary Training
Higher Education Programs
Vacation Time, Paid Holiday & Birthday PTO
Monthly Bonus Potential
WF Unlimited- Free Shipping
Chew On This- One give away product a month
Wild Chef - Allowance per month to shop in our store

Qualifications:

Employed in current position for at least six months.
Written confirmation of acceptable(>/3 = meets expectations) 360 evaluation signed by the applicant’s Manager and completed no more than 12 months prior to date of transfer application.
Candidates should maintain a consistent level of performance and should have no active corrective actions. This includes but is not limited to attendance issues, policy violations etc.
Successfully pass any specific screening processes required for the position of interest, including but not limited to skills assessments, interviewsand Development Committee.
Previous retail supervisory experience preferred, but not required
Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
Demonstrated ability to meet and work within a budget
Work as part of a team and take initiative independent of the Senior Leader
Systems capabilities:
- SAP
- Order Management Systems
- Microsoft Office
Work with integrity as a TEAM toward a shared vision
Acts with respect and values other opinions
Strong cognitive skills, including problem analyzing
Ability to meet seasonal peaks, workloads, and deadlines
The availability to work a flex schedule, working various hours and shifts, including early mornings, evenings and, weekends/holidays.