GL Team Leader

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

For over 165 years, we’ve been supporting global trade and shaping the maritime industry. Every day, we support global trade across 2,200 ports in over 50 countries, helping goods move safely and efficiently across the globe. In Poland, we have been growing for over 30 years. Our Shared Service Center brings together around 250 people who work on global processes and collaborate daily with teams across different countries and cultures.

• Leading the GL team and taking responsibility for end-to-end processes and service delivery, including setting individual and team goals, providing feedback, conducting performance reviews and supporting recruitment activities

• Managing month-end and year-end closing activities, ensuring deadlines are met and financial data are accurate, complete and compliant with Corporate Accounting Guidelines

• Leading knowledge transfer and transition projects from local finance offices while ensuring smooth onboarding of processes and operational continuity

• Monitoring team performance, workload distribution and service delivery against agreed Service Level Agreements (SLAs), ensuring high quality and efficiency of operations

• Supporting and developing team members through coaching, regular 1-to-1 meetings, performance feedback and professional development initiatives

• Driving continuous process improvement, standardization and operational excellence by identifying opportunities to increase efficiency and effectiveness

• Building and maintaining effective relationships with internal stakeholders, providing professional support and ensuring excellent customer service

• Managing issue resolution and escalation processes, proposing solutions to operational challenges and ensuring compliance with company procedures and confidentiality requirements

• Supporting GL Manager in various ad hoc tasks and projects

• +8 years of accounting experience in SSC/BPO

• At least 3 years of experience as a Team Leader/Coordinator/Senior

• Education related to economics, finance, accountancy

• Excellent understanding of processes in GL and proven ability to constantly improve these processes

• Highly developed problem-solving skills including the ability to resolve issues impacting different interconnected systems;

• Good planning and organizational skills, with ability to adapt to changing environment

• Ability to build good relationships with different stakeholders

• Private medical care (premium package) 

• Multisport card 

• Group Life insurance

• Vacation allowance

• Flexible working hours: start your day between 7:00 and 9:00 AM, Monday to Friday

• The option of a hybrid work model (3 days in the office / 2 days from home)

• Comprehensive onboarding, interesting challenges, and opportunities in the accounting field

• Ability to work using the English language daily

• Modern office located in the city center

• Access to the MultiLife platform (including free cinema tickets and e-books from Empik Go)

• Social events and well-being initiatives (your comfort is important to us)

• Online English course with native speakers