Category Specialist (WM)

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

At Wolt, we’re building technology that makes life in local neighborhoods simpler. Wolt Market is our online grocery business, bringing customers a curated range of everyday essentials quickly and reliably.

The Category Team shapes the assortment, promotions and supplier collaboration behind that experience. As a Category Specialist, you will be the operational backbone of the team ensuring promotional plans, data, communication and follow-ups move accurately and on time.
You'll receive guidance and support from experienced colleagues while taking ownership of your daily responsibilities and contributing to the commercial success of Wolt Market Serbia.

This is a hands-on coordination role at the centre of the Category Team. You will work closely with Category Managers, suppliers and internal stakeholders to keep commercial activities organised, accurately documented and delivered on schedule.

• Analyse category, product and promotional performance, preparing reports and insights to improve sales, profitability and assortment.
• Support new product listings and maintain accurate supplier and product information across stores.
• Support Category Managers in preparing supplier negotiations, following up on agreed actions and implementing commercial plans.
• Coordinate promotional plans with suppliers and internal teams, ensuring accurate details and timely campaign launches.
• Implement pricing updates, campaigns and category projects, keeping trackers and timelines up to date.
• Collaborate with inventory management, marketing, finance and retail systems teams to resolve issues and support business growth.
• Improve daily processes through reporting tools, automation and AI to reduce manual work and increase accuracy and efficiency.

We are looking for a highly organised and proactive team player who enjoys working in a fast-moving e-commerce environment.

• A bachelor’s degree in Economics, Business or a related field.
• 1-3 years experience in category management, commercial support or coordination within retail, e-commerce or FMCG.
• Strong analytical skills and intermediate proficiency in Excel or Google Sheets, with the ability to turn data into practical insights.
• A commercial mindset and an understanding of how assortment, pricing and promotions influence sales and profitability.
• Strong organisational skills, attention to detail and the ability to manage multiple priorities and deadlines.
• Clear and professional communication skills in Serbian and English, with the ability to build effective relationships with suppliers and internal teams.
• Confidence using presentation tools, business systems and reporting tools, along with a willingness to explore AI and automation.
• A collaborative, proactive and hands-on approach, with the motivation to learn and grow in a commercial role.

We review applications on a rolling basis. The recruitment process will include an initial conversation with Talent Acquisition, an interview with the hiring team and a practical assessment or working session relevant to the role. The Talent Acquisition team will guide you through the process and share the details at each stage.

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .