Out of School Time (OST) Manager

Our Mission - To cultivate curiosity, resilience, and social responsibility in children by fostering high-quality, nurturing, and inclusive educational communities led by skilled professionals

Since our inception in 1976, our goal has been to provide non-profit, quality child care to working families. Over the years, we have grown from a single center in the basement of All Saint's Church in Chevy Chase, Maryland to multiple accredited early learning, extended day, and summer camp programs across the DC Metropolitan Region.

Our programs support today's workforce, while growing the workforce of tomorrow.

The Out of School Time Manager is a member of the Out of School Time leadership team and is knowledgeable of OST best practices, trends, and developmentally appropriate practice. The OST Manager provides guidance to Extended Day Program Directors, Assistant Directors, and educators; and ensures that Wonders' goal of an inclusive and engaging learning community is achieved. Reporting to the OST Director, the primary responsibilities include oversight of the implementation of Wonders policies, procedures, and curriculum; effective fiscal management; coaching and training of program directors; leadership and support in meeting all licensing and compliance requirements; and oversight of Wonders' auxiliary programs and summer camp.

• →Conduct periodic, in-depth observations of programs and provide feedback to the Program Directors
• →Lead multi-site registration, support waitlist management, capacity optimization, and support program directors child care management software execution
• →Support staff in using all features of our childcare management software, optimizing their enrollment numbers with staff ratios, managing waitlists, and forecasting enrollment across all sites
• →Assist in program rollouts, new site expansions, and summer camp launches across all locations
• →Provide regular reports to the OST Director, Executive Director and the Deputy Executive Director regarding specific programs, highlighting areas of excellence and areas of concern
• →Monitor enrollment and budgets at each program

• Conduct regular program observations and maintain accurate records of observations, strategies, recommendations, and specific directives given to Program Directors and shared with the OST Director
• Work closely with the OST Director on annual evaluations of Program Directors providing feedback and participating in annual evaluation meetings and assist with the annual evaluation process for program staff
• Partner with the OST Director on organizational planning, budget development and management, and administrative priorities across all OST programs

• Ensure enrollment goals are maintained
• Promote the effective staffing patterns to meet program needs
• Support program administration through child care management software (enrollment and billing platform)
• Collaborate with the Extended Day Curriculum Specialist to guide Program Directors on curriculum implementation, staff onboarding, and site-level professional development
• Provide coverage for Extended Day Directors and programs, when necessary

• Nurturing, creative, and engaging approach to working with school-age children
• Patient, empathetic, and inclusive mindset when supporting children with unique learning or behavioral needs
• Dependable, detail-oriented, and reliable in daily attendance and responsibilities
• Adaptable and comfortable handling frequent shifts in direction or changing classroom dynamics
• Strong team orientation and enjoyment of working collaboratively on group projects and daily activities
• Proactive and observant in maintaining active supervision and anticipating child support needs
• Professional and respectful communication skills with children, families, and colleagues

• BA in education or related field
• A minimum of 3 years of supervisory leadership experience in an educational setting
• Multi-site management skills and experience
• Excellent verbal and written communication skills
• Technical Proficiency: Hands-on experience with enrollment processes, capacity management, and child care management platforms
• Regulatory Expertise: Deep practical knowledge of state child care licensing requirements, health/safety compliance, and program quality frameworks
• Certifications: Active CPR and First Aid certification (or ability to obtain upon hire)

Wonders provides equal opportunity to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, citizenship, current or future military status, genetics, protected veteran status, sexual orientation, gender identity or expression, marital or familial status or any other characteristic protected by federal, state or local laws.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of Wonders to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Human Resources.

Job Type: Full-time / Exempt

Program Length: 12 months

Work Schedule: In-office with a modified hybrid option

Work Location: Kenwood Office - 5272 River Road, Bethesda, MD 20816