Senior Engagement Manager

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

​The Senior Engagement Manager will be an expert with the Workday Deployment Methodology while managing large to complex global deployments. In this role, they will use their broad expertise to resolve multiple complex issues in creative and effective ways. They will also support executive level expectations by providing internal recommendations to management, based on field experience, as to how to potentially enhance the Workday Deployment Methodology.

• 7+ years of experience of project management with HCM, Payroll, Financial or Student implementations within medium enterprise, large enterprise, higher education and/or state and local governments.
• 5+years of experience implementing Workday, Oracle, SAP, PeopleSoft or similar applications.

• Functional domain expertise with HCM and Payroll deployments. Additionally, experience in deployment of Financials product suite is helpful.
• Proven strength in customer interactions, including successfully communicating with customers to understand their needs, as well as customer experience management, including analyzing customer feedback and implementing strategies to improve their experience.
• Excellent critical thinking, to identify, understand, and generate solutions to problems 
• Experienced in executive presence, demonstrating confidence, poise under pressure and the ability to communicate effectively to influence key decision-makers.
• Experienced in issue management, including identifying the root cause of issues and implementing conflict resolution techniques
• Bachelor degree or equivalent work experience; Business or Technical degree preferred.
• Ability to travel up to 30%

The annualized base salary ranges for the primary location and any additional locations are listed below.  Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

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