Bilingual Property Management Assistant(experience with property management is required)

Canada·TorontoFull Timemid

OperationsManagement

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Quick Summary

Overview

Respond to tenant inquiries via phone, text message, and email. Provide updates regarding maintenance requests, lease matters, and property-related concerns.

Technical Tools

OperationsManagement

Respond to tenant inquiries via phone, text message, and email.
Provide updates regarding maintenance requests, lease matters, and property-related concerns.
Maintain professional and timely communication with tenants.
Prepare and process new lease agreements.
Manage lease renewals and lease-related documentation.
Assist with move-in and move-out coordination.
Maintain accurate tenant records and lease files.
Receive and manage maintenance work orders.
Coordinate with vendors and contractors regarding repairs and service requests.
Follow up on outstanding maintenance issues and tenant concerns.
Update work order statuses within company systems.
Process tenant statements and related documentation.
Assist with bill payments and administrative property management tasks.
Maintain organized records and property files.
Support daily operations using Rentvine, AppFolio (or applicable property management software), and other company systems.
Perform data entry and record management.
Assist with reporting and documentation tasks.
Support the property management team with additional administrative duties as needed.