Relationship Officer Supervisor - Group Lending-2

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Employee Contract Type:

Job Description:

Specific responsibilities

• To supervise and monitors the daily activities of the Relationship Officers

• Lead and supervise group lending team in conducting accurate marketing and

promotion of VFT products

• Visit and verify all newly formed groups and clients before approval.

• Monitor field activities by visiting groups and clients.

• Conduct follow up visits with existing clients according to the monitoring schedule.

• Handle client complaints promptly and ensure timely resolution.

• Drive branch performance through assigned staff to achieve targets for Saving,

Insurance and Loan related (disbursement, portfolio growth, Portfolio Quality, and

number of clients).

• Support and oversee loan disbursement to ensure compliance with VFT procedures.

• Hold group lending team meetings to review performance and provide coaching timely

• Maintain strong portfolio quality through close monitoring and proactive risk

management.

• To conduct regular performance evaluation of the Relationship Officers, and

recommends any promotion or termination to the Business Center/Branch Manager

and /or Regional Manager.

• To Ensure 100% on-time collection or enforces “zero tolerance against missed loan

payments.”

• To Perform other tasks as may be prescribed by the Supervisor or Management.

MAJOR RESPONSIBILITIES

'VisionFund maintains a zero-tolerance policy for violence, abuse, or sexual exploitation against children and vulnerable adults by any staff or affiliates. To ensure client and community protection, we strictly prohibit hiring anyone with an unsuitable background, regardless of whether their role involves direct contact. Every team member must understand these safeguarding priorities and remain open to ongoing training.

Applicant Types Accepted: