Admissions Coordinator

Our client is looking for a Bilingual Admissions Coordinator (Russian & English) to support patient enrollment, referral processing, insurance verification, and healthcare record management within a fast-growing virtual care organization. They operate in the telehealth and care management industry and have recently expanded their remote monitoring, chronic care, transitional care, and virtual healthcare services to improve continuity of care and reduce avoidable hospital visits. The ideal candidate is fluent in both Russian and English, highly organized, detail-oriented, and comfortable handling sensitive healthcare information in a fast-paced environment. This professional will ensure that physician referrals, medical orders, insurance details, and patient records are accurately entered into the electronic medical record system while maintaining complete, up-to-date, and HIPAA-compliant documentation. This role is ideal for someone with a medical or healthcare administration background who combines compassionate patient support with strong documentation, data entry, and follow-up skills. The candidate must be confident communicating with Russian-speaking and English-speaking patients, healthcare providers, and internal teams. Responsibilities Receive, review, and process new patient referrals and admission documentation. Enter physician referrals, medical orders, demographic information, and patient details into the electronic medical record system. Ensure all required documents and fields are complete before advancing patients through the admissions process. Verify patient insurance coverage, benefits, eligibility, and relevant program requirements. Support patient enrollment into Medicare care management programs when applicable. Review documentation to identify inconsistencies, missing information, or potential eligibility concerns. Contact patients, physician offices, insurance providers, and internal team members to obtain missing information or documentation. Maintain accurate, organized, and up-to-date patient records. Process a high volume of patient information while maintaining accuracy and attention to detail. Protect patient confidentiality and ensure all documentation and communication comply with HIPAA requirements. Guide Russian-speaking and English-speaking patients through the admissions process, clearly explaining enrollment requirements and next steps. Coordinate with clinical, administrative, and care management teams to ensure a smooth patient onboarding experience. Track pending referrals, incomplete admissions, insurance verification requests, and required follow-ups. Escalate documentation, eligibility, or referral concerns to the appropriate team members. Use Athenahealth or a comparable EMR/EHR platform to manage patient information and admissions workflows. Communicate professionally and fluently in both Russian and English with patients, healthcare providers, insurance representatives, and internal stakeholders. Requirements Professional fluency in both Russian and English is mandatory, including strong verbal communication skills. Previous experience in healthcare administration, patient admissions, patient intake, medical coordination, insurance verification, or a related position. Familiarity with medical terminology, healthcare documentation, and patient admissions procedures. Experience entering patient information, medical referrals, or clinical documentation into an EMR/EHR system. Understanding of patient confidentiality standards and HIPAA-compliant record management. Ability to communicate confidently with Russian-speaking and English-speaking patients, healthcare professionals, and internal teams. Strong data entry skills with excellent speed and accuracy. Exceptional attention to detail and the ability to identify missing, incomplete, or inconsistent information. Strong organizational, time management, and follow-up abilities. Ability to manage multiple patient files, requests, and deadlines simultaneously. Comfortable working in a fast-paced healthcare environment while maintaining accuracy and professionalism. Reliable internet connection and a professional remote work environment. Availability to work full-time and remain exclusively dedicated to the position during the agreed working hours. Qualifications A background in medical services, clinical operations, or healthcare administration is strongly preferred. Previous experience verifying insurance eligibility, coverage, or patient benefits is preferred. Knowledge of Athenahealth or AthenaOne is highly desirable. Familiarity with Medicare care management programs is preferred. Experience supporting Chronic Care Management (CCM), Transitional Care Management (TCM), Remote Patient Monitoring (RPM), or similar healthcare programs is an advantage. Previous experience communicating with physician offices, insurance companies, patients, or clinical teams is beneficial. Experience assisting Russian-speaking patients within a U.S. healthcare environment is a plus. Previous remote work experience within a healthcare organization is preferred. Education or training in medical assisting, healthcare administration, nursing, medical billing, or a related field is beneficial but not mandatory unless otherwise required by the client. Benefits Full-time professional opportunity. 100% remote position. Opportunity to work with a growing U.S. virtual healthcare organization. Exposure to telehealth, Medicare care management, and remote patient support programs.