Global Head of Team Effectiveness

WPP is the creative transformation company. Through One WPP and the Elevate28 transformation agenda, we are building a simpler, more integrated, agile and AI-powered enterprise. WPP’s Performance & Culture Center of Excellence brings together the capabilities that help our people, teams and organisation perform, grow and thrive. Within it, Enterprise Effectiveness aligns WPP’s organisation, workforce and teams around its strategic priorities and enables the change required to deliver them.

The Global Head of Team Effectiveness will shape how WPP’s most critical leadership, client and transformation teams work together to deliver growth, creativity and enterprise change. This is an opportunity to build team effectiveness as a global enterprise capability and influence the teams on which WPP’s future performance depends.

Treating the team as the primary agent of change, you will partner with senior business, client and People & Culture leaders to diagnose the conditions limiting collective performance, design focused interventions and strengthen how teams align, decide, collaborate and deliver. The remit goes beyond traditional team building. You will create and scale the conditions for teams to adapt at pace, learn continuously, mobilise diverse capabilities and sustain performance as priorities change.

One WPP will not be delivered through structures and processes alone. It will become real through the teams that lead the enterprise, serve our clients and deliver transformation across organisational boundaries. In this role, you will help those teams align around shared outcomes, combine WPP’s capabilities and turn enterprise ambition into stronger collective performance. The work has direct relevance to growth, creativity, client impact and the future of work at WPP.

Translate enterprise and business strategy into shared outcomes, clear priorities and collective commitments for priority leadership, client and transformation teams.

Clarify team purpose, mandates, roles, interdependencies and shared accountabilities.

Improve decision effectiveness through clear decision rights, constructive challenge, timely escalation and disciplined follow-through.

Strengthen cross-boundary collaboration, leadership cohesion and the operating rhythms required to sustain performance.

Define and lead WPP’s enterprise approach to team effectiveness as a core enabler of One WPP and Elevate28.

Identify the mission-critical teams where stronger collective performance will have the greatest impact on growth, creativity, integration and transformation.

Create a simple, evidence-led approach with tailored support for leadership, client and transformation teams.

Build teams that can anticipate change, learn in the flow of work, integrate diverse expertise and reconfigure capacity as priorities shift.

Use qualitative and quantitative insight to identify the root causes of team friction and underperformance.

Design and facilitate high-stakes interventions that convert strategic ambition into choices, commitments and practical changes.

Agree outcomes and baselines, track progress and adapt interventions based on evidence rather than activity.

Embed new ways of working through leadership routines, governance, goals and accountability mechanisms.

Identify the teams that must change for a transformation to succeed and define the shifts required in each.

Align leadership teams around shared outcomes, difficult trade-offs and the behaviours they must visibly model.

Connect enterprise change plans with team-level action, experimentation, feedback and reinforcement.

Surface team and leadership risks that could slow transformation and recommend targeted action.

Develop practical diagnostics, playbooks and measurement standards that help leaders understand what is limiting team performance and take focused action.

Build the capability of business and People & Culture leaders, HR Business Partners and selected internal practitioners to strengthen teams across WPP.

Set quality and value standards for external coaches, facilitators and partners, with deliberate transfer of capability into WPP.

Establish clear standards for how team effectiveness work is prioritised, delivered and evaluated, using insight from across the work to continuously improve WPP’s approach.

A clear enterprise approach to team effectiveness that supports One WPP, Elevate28 and a more adaptive workforce.

A clear set of mission-critical leadership, client and transformation teams selected for support, with committed sponsors and agreed outcomes.

Measurable improvement in alignment, decision speed, accountability, cross-boundary delivery and adaptability across the first priority teams supported.

A practical toolkit, measurement approach and internal practitioner network supported by clear standards and governance.

Evidence-led recommendations showing where organisational conditions help or hinder team performance and transformation.