Account Director, Data Operations

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. 

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

• Review and validate incoming media plan data for completeness, accuracy, and adherence to agreed formats (e.g., no channels with impressions but zero spend).
• Perform central QA checks before data is loaded into Cockpit, or oversee local QA when/if decentralised.
• Investigate and resolve data discrepancies (e.g., spend, impressions, reach) with local teams.

• Enforce agreed actualisation processes for Cockpit markets
• Ensure consistent application of data governance rules, including mandatory metrics, cost allocation, and added value treatment.

Act as the central point of contact for the cockpit program between:

• Local OpenMind (OM) market teams
• Global Nestlé stakeholders (e.g., Z-EUR, IT)
• Data processing vendors (e.g., Redmill)
• Facilitate alignment calls to resolve blockers and ensure all parties are informed of timelines, dependencies, and changes.
• Communicate clearly on delays, risks, and mitigation plans.

• Strong background in media planning, buying, or media operations with a deep understanding of campaign structures, channels, and metrics.
• Experience managing multi-market data workflows and working with multiple stakeholders across geographies.
• Proven ability to interpret and troubleshoot media data (spend, impressions, reach, CPM/CPC calculations).
• Strong project management skills, able to manage multiple deadlines and priorities in a fast-moving environment.
• Excellent communication skills, with the ability to explain technical data issues to non-technical stakeholders.
• High attention to detail and commitment to data accuracy.

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