14d ago

Referral Coordinator--Temporary

Ruby Memorial Hospital (wvuh)mid

Referral CoordinatorHealthcare Non-Clinical

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Quick Summary

Key Responsibilities

The statements described here are intended to describe the general nature of work being performed by people assigned to this position.

Requirements Summary

EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. High school diploma or equivalent. 2. State criminal background check and Federal (if applicable), as required for regulated areas. EXPERIENCE: 1.

Technical Tools

Referral CoordinatorHealthcare Non-Clinical

About the Role

~1 min read

Referral Coordinator facilitates the delivery of comprehensive coordination and scheduling of patient care for outpatient services. Provides efficient informative service for incoming calls capturing patient medical histories and other health related information, scheduling of appointments and ensures appropriate referrals with facilitation of new patients into the facility. Initiates requests for authorization of patient services, verifies benefits, data enters/documents authorizations, and communicates status of authorizations to medical staff. Schedules referral appointments for tests, procedures, follow-up and communicates with referring physicians and/or physician offices. Demonstrates excellent customer service, written and oral communication skills. Provides customer support and resolves problems that may arise as of result of customer inquiries.

Requirements

~1 min read

Responsibilities

~1 min read

1. Knowledge and understanding of medical terminology-oncology background

2. Excellent personal and communication skills.

3. Intermediate computer knowledge and ability to operate standard software programs.

4. Ability to communicate effectively and act as a liaison.

5. Proficient at the following electronic software systems but not limited to: EPIC, Word, Access, Power Point, Excel, Internet, Microsoft Outlook, HPF, Form Fast.

Day (United States of America)

United States of America (Non-Exempt)

65 WVUH Nursing Diabetic Center

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.