25d ago

Supervisor, Critical Facility Operations

United States·Memphis,Southavenmid

Other

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Quick Summary

Key Responsibilities

Lead and mentor a team of Facilities Operations Technicians, fostering a culture of excellence, collaboration, and continuous improvement Oversee maintenance, monitoring,

Requirements Summary

Bachelor’s degree in mechanical, electrical, or engineering field 4+ years of experience managing critical facilities systems, including power, cooling,

Technical Tools

Other

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars.

SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next.

As the Facilities Operations Supervisor at SpaceXSI Memphis, you will oversee the maintenance and performance of critical data center infrastructure, including power, cooling, and environmental systems. You will lead a team of Facilities Operations Technicians, driving hands-on technical operations, team leadership, process optimization, and cross-functional collaboration to ensure the reliability and efficiency of our data center. This role emphasizes fostering a team-first culture, prioritizing team focus, and promoting a collaborative work environment.

Responsibilities

~1 min read

→Lead and mentor a team of Facilities Operations Technicians, fostering a culture of excellence, collaboration, and continuous improvement
→Oversee maintenance, monitoring, and troubleshooting of data center infrastructure, including HVAC, power distribution, and backup systems
→Develop, implement, and optimize preventive maintenance schedules, equipment calibration, and system performance monitoring
→Create and enforce standard operating procedures (SOPs) to ensure operational consistency and efficiency
→Ensure compliance with safety regulations and industry standards
→Collaborate with engineering and procurement teams to streamline equipment intake, installation, and maintenance processes
→Utilize internal applications for inventory and asset management, ensuring accurate tracking and reporting
→Manage critical equipment maintenance and repairs, ensuring timely resolution and detailed documentation
→Partner with cross-functional teams to support seamless data center operations
→Lead initiatives to enhance operational efficiency and minimize downtime
→Provide on-call support and respond promptly to critical facilities incidents

Requirements

~1 min read

Bachelor’s degree in mechanical, electrical, or engineering field
4+ years of experience managing critical facilities systems, including power, cooling, and environmental controls
4+ years of experience troubleshooting and maintaining critical facilities infrastructure

Experience programming PLC-based control systems or working with building management systems
Project Management Professional (PMP) certification or equivalent
EPA Universal Refrigerant Certification (EPA 608 Technician)
In-depth knowledge of electrical, mechanical, and HVAC systems in data centers
Proficiency with building management systems (BMS) and environmental monitoring tools
Proven leadership experience in critical facilities or technical operations environments
Demonstrated ability to lead facilities infrastructure projects
Proficiency with hand tools and power tools
Strong prioritization and time management skills
Ability to thrive in a fast-paced environment while maintaining attention to detail

Must pass pre-employment and annual post-employment background checks
Ability to lift up to 35 lbs. unassisted
Ability to work in environments with exposure to noise
Comfortable working at heights up to 50 feet with appropriate safety gear
Physical dexterity to perform job functions in confined spaces
Availability to work evenings and weekends based on site operational needs; flexibility is required
Valid driver’s license

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