Client Services Specialist

Respond to client questions via email, phone, and chat quickly and professionally.

Manage itinerary updates, travel changes, and special requests.

Provide accurate destination information and travel guidance.

Follow up post-trip to confirm satisfaction and collect feedback.

Resolve issues with empathy and problem-solving skills.

Strong communication and customer service skills.

Organized, detail-oriented, and proactive.

Comfortable learning new digital systems.

Previous travel experience is a plus.

Passionate about helping clients create memorable travel experiences.