Pharmacy Manager

To provide guidance and empowerment to Pharmacy associates, and model how to actively engage guests, ensuring they receive unparalleled hospitality and professional service. 

The following are core and essential responsibilities of this position. Associates are responsible for completing any and all duties assigned as required for the successful operation of our business. All associates are required to perform their job duties in a manner which upholds the integrity and honesty of our company.

• Reporting for assigned shifts on time, and on a regular basis, capable of communicating clearly and demonstrating suitable physical abilities to safety perform assigned tasks and duties, prepared to provide excellent service and leadership.
• Promoting sales through active discussions with guests, offering OTC product recommendations, and discussing current promotions and service information. (Examples may include: ordering products special requests, assisting guests locate products close to the pharmacy, and chatting about Yoke’s signature items, fresh board and sweet deal suggestions).
• Providing in-service training to all new personnel ensuring they learn exceptional guest service, special features and services offered by the Pharmacy Department. Services include: carefully informing, educating, consulting, and providing medication management and drug utilization review and, answering questions on drug interaction, side effects, dosage and storage of pharmaceuticals. Special features include: Prescription savings club, free fluoride for children, free prenatal vitamin for expectant mothers, insurance billing, pet prescriptions, smoking cessation, special orders of OTC, and vaccinations. 
• Performing inventory, sales, and other bookwork required to monitor financial performance, ensuring the overall operations and profitability of the Pharmacy Department, achieving company budget goals with regard to sales, labor and gross margin, interpreting sales and expense data.
• Maintaining licensure in the State of Washington and/or Idaho and capable of the following:
• Compounding and dispenses prescribed medications, drugs and other pharmaceuticals for patient care using standard formulas and processes such as weighing, measuring, and mixing ingredients.
• Reviewing and filling prescriptions issued by Physicians, or other authorized prescribers in a timely manner, and assuring accuracy.
• Determining formulas and ingredients needed for prescriptions.
• Participating in health care screenings or wellness programs at store.
• Entering data such as patient name, prescribed medication and cost, to maintain pharmacy files, charge system, and inventory.
• Maintaining established procedures concerning quality assurance, security of controlled substances, and disposal of hazardous waste drugs. 
• Directing pharmacy workers engaged in mixing, packaging, and labeling pharmaceuticals. 
• Training staff on safety procedures. 
• Ensuring proper sanitation and housekeeping in the pharmacy.
• Operating (at minimum) the following equipment in a correct and safe manner: com-line, telephone, FM unit (handheld), copy machine, fax machine, reconstitube, computer and all other equipment used in or by the Pharmacy Department
• Communicating guests’ requests with accurate and complete instruction for special orders. 
• Identifying and supporting the development of associates who show promise or interest in increased responsibility.
• Finding a way to “Make Our Guests Crazy About Us!”
• Ensuring all work performed in the department is completed in accordance with all local, state, federal and company rules, regulations, and policies regarding workplace safety, sanitation/housekeeping standards, and guest services. 
• Participating actively in the Pharmacy Department’s accident reduction plan including: monitoring displays for trip hazards or instability, observing safe lifting techniques, and recognizing safety features of all machinery, store evacuation plan, and robbery policy.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Most positions within Yoke’s require physical effort to varying degrees. As such, associates are expected to be mindful of practicing Yoke’s safety standards at all times. This may include using personal protective equipment when and where required, understanding ergonomic safety, chemical hazards, safe lifting techniques, lockout/tag out procedures, and emergency protocol. All associates are required to report accidents within 24 hours.

No associate may pose a direct threat to the health and safety of self or others by willfully engaging in unsafe behaviors.

The physical demands listed below are representative of those that must be met by you to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, you are regularly required to stand for prolonged periods of time, walk, use hands, fingers, handle, feel, reach with hands and arms, climb, balance, stoop, kneel, crouch, crawl, taste, smell, talk, and hear. 

Associates must regularly lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Associates must be able to use equipment necessary to perform job duties, such as needles, gloves, scales, register.

The work environment characteristics described here are representative of those you may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this position, the associate is frequently exposed to moving mechanical parts, occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is usually moderate.

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an associate may be required to perform. The Employer reserves the right to revise this job description at any time and to require associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.