Produce Sales Associate

To provide a pleasant and efficient Produce Department experience by actively engaging guests, ensuring they receive unparalleled hospitality and professional service. 

The following are core and essential responsibilities of this position. Associates are responsible for completing any and all duties assigned as required for the successful operation of our business. All associates are required to perform their job duties in a manner which upholds the integrity and honesty of our company.

• Reporting for assigned shifts on time, and on a regular basis, capable of communicating clearly and demonstrating suitable physical abilities to safety perform assigned tasks and duties, prepared to provide excellent service.
• Promoting sales through active discussions with guests, offering product recommendations, and discussing current promotions and service information. (Examples may include: asking guests if they need other products to accompany requested items, chatting about Yoke’s signature items, fresh board and sweet deal suggestions, or providing information on produce).
• Providing exceptional service by greeting guests, and informing them of special features, product information, and services offered by the Produce Department. Services include, but are not limited to the following: cutting to sell half product, filling orders for special requests, assisting to find a solution, sampling produce when requested, offering samples when time allows, replacing produce or giving money back (100% guarantee). Special features include: large organic section, produce delivered daily, and support local growers.  
• Understanding and capable of the following: closing, opening, culling, straightening, merchandising product, posting ads, displaying signage, rotating, stacking, touring department, setting dry product baskets, wet rack, and fruit racks, and cleans shelves, bins, tables, coolers, and using “This One’s On Us” cards to “Make Our Guests Crazy About Us!”
• Operating (at minimum) the following equipment in a correct and safe manner: com-line, phone, scales, shrink wrapper, pallet jack, knives, baler, and trash compactor.
• Communicating and completing guests’ special order requests with accuracy and timeliness. 
• Mentoring new associates or associates who are new to the department and assuring a positive learning environment.
• Finding a way to make our guests happy.
•  Ensuring all work performed in the department is completed in accordance with all local, state, federal and company rules, regulations, and policies regarding workplace safety, food handling safety, sanitation/housekeeping standards, and guest services. 
• Participating actively in the Produce Department’s accident reduction plan including: monitoring sales floor and rugs for water, product, or other trip, slip, and fall hazards, and recognizing shelf order, safety features of all machinery, store evacuation plan, robbery policy, health codes for bleach, case temperatures, gloves, ice scoop, sink regulations, and storing regulations.

This job has no formal supervisory responsibilities; however, every Yoke’s associate has a shared opportunity to be a leader on the job. The following quote exemplifies our belief in leadership for all associates:

“Whether you are the president of a company or the janitor, the moment you step from independence into interdependence in any capacity, you step into a leadership role. You are in a position of influencing other people.” - Stephen Covey

To perform this job successfully, an individual must be able to perform each essential duty sufficiently.

The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Most positions within Yoke’s require physical effort to varying degrees. As such, associates are expected to be mindful of practicing Yoke’s safety standards at all times. This may include using personal protective equipment when and where required, understanding ergonomic safety, chemical hazards, safe lifting techniques, lockout/tag out procedures, and emergency protocol. All associates are required to report accidents within 24 hours.

No associate may pose a direct threat to the health and safety of self or others by willfully engaging in unsafe behaviors.

The physical demands listed below are representative of those that must be met by you to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, you are regularly required to stand for prolonged periods of time, walk, use hands, fingers, handle, feel, reach with hands and arms, climb, balance, stoop, kneel, crouch, crawl, taste, smell, talk, and hear. 

Associate must continuously lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. 

The work environment characteristics described here are representative of those you may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this position, the associate is frequently exposed to moving mechanical parts, occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is usually moderate.

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an associate may be required to perform. The Employer reserves the right to revise this job description at any time and to require associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.