Director, Strategic Initiatives

The Strategic Initiatives team turns Zappi's company priorities into programs that deliver. We work across Product, Sales, Customer Success, Operations and Engineering on the work that crosses functional lines and needs a dedicated owner to land, including AI transformation across the business.

We're a small team with direct reach across the company and close partnership with senior leadership. We measure ourselves on outcomes, not activity: a program counts as done when it has become part of how the business runs, not when it launches.

This is a high-visibility role working directly with senior leadership to execute Zappi's strategic initiatives and drive them forward. As the execution partner to our Chief of Staff & Head of Strategic Initiatives, you'll make sure the programs on the strategic agenda run reliably, stay on track, and become part of how Zappi works day to day.

You'll run recurring leadership forums, own cross-functional programs, and act as a connective layer across functions where work needs coordination beyond any single leader's remit.

Your time will be split roughly 60/40 between supporting Product and go-to-market initiatives, with a focus on establishing the processes and operating rhythms that drive progress across both.