Underwriter - Consultant | Fixed Dayshift and Weekends Off | Onsite

• Support the credit underwriting team by assisting with the processing and review of merchant and customer applications.

• Capture, verify, and maintain accurate applicant information and documentation required for underwriting assessments.

• Conduct credit bureau checks and data verification tasks as required by the underwriting team.

• Assist with the preparation of application summaries, offers, and re-advance documentation.

• Ensure all applications and supporting documents are processed accurately and in accordance with internal policies and procedures.

• Perform administrative and operational tasks to support daily business operations.

• Ensure operational processes adhere to Service Level Agreements (SLAs) and internal turnaround time requirements.

• Conduct data entry and system updates, including processing entries in internal systems such as Odyssey.

• Support the operational team with workflow management, document processing, and application tracking.

• Assist with handling merchant enquiries relating to the Credit Risk and Underwriting team.

• Strong attention to detail and accuracy in data processing.

• Good written and verbal communication skills.

• Strong administrative and data entry capabilities.

• Ability to manage multiple tasks and meet deadlines in a structured operational environment.

• Professional approach to customer and stakeholder interactions.

• Demonstrated sense of ownership and accountability in managing tasks and responsibilities.

• Self-starter mindset, with the ability to work independently and proactively identify and resolve issues.

• Experience in financial services operations, lending operations, or credit administration.

• Familiarity with credit bureau checks or lending processes.

• Experience supporting broker, merchant, or financial product applications.

• Experience working with CRM or loan management systems.

ZigZag is committed to building a diverse, inclusive, and equitable workplace. We believe that talent knows no borders, and we welcome individuals from all backgrounds to help us shape the future of work. Guided by transparency and agility, we foster an environment where everyone is valued and empowered to thrive.