Job Summary As our Client Experience (CX) Manager, you will be responsible for managing a portfolio of Abacus customer relationships to provide guidance on best practices and use of the Abacus platform. Additionally, you will gather intelligence which can be used to enhance the customer experience a
Role Mission The Client Experience Manager plays a pivotal role in shaping a culture of exceptional in-store experience — one that places the client at the centre of every interaction and reflects the timeless spirit of Hermès. Working closely with the Boutique Directors and in collaboration with th
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